AR/ Credit Representative
Job Description
Job Description
Job Title: Credit & Collections Specialist
Location: Lake Worth, FL (100% onsite)
Employment Type: Direct Hire
Compensation: $50,000-$58,000 annually (DOE)
A well-established company in Lake Worth is seeking a Credit & Collections Specialist to join their accounting team. This role is responsible for managing customer credit accounts, overseeing collections activity, and supporting cash flow through timely follow-up and resolution of outstanding balances. Key Responsibilities
- Manage an assigned portfolio of customer accounts, including credit reviews and collections activity
- Monitor aging reports and follow up on past-due balances via phone and email
- Research and resolve billing discrepancies, unapplied cash, short pays, and disputes
- Work with customers to establish payment plans and resolve credit issues
- Apply payments and assist with cash application as needed
- Maintain accurate documentation and collection notes in the system
- Partner with Sales and Accounting to resolve account issues and minimize risk
- Assist with credit approvals and account setup for new customers
- Escalate high-risk or severely delinquent accounts when appropriate
- 2+ years of experience in credit and/or collections
- Strong understanding of accounts receivable and aging
- Professional, firm, and customer-friendly communication style
- Experience resolving disputes and working with high-volume accounts
- Proficient with accounting systems and Excel
- Detail-oriented with strong follow-up and organizational skills
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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