Director of Safety, Risk & Compliance
- Develop and implement company-wide safety and security standards
- Establish and maintain SOPs covering aquatic safety, emergency response, alcohol-related incidents, severe weather, crowd management, and evacuation protocols
- Lead property-level safety reviews and executive reporting
- Make recommendations on safety compliance standards and risk mitigation strategies
- Own the enterprise Incident Command System (ICS) framework
- Oversee incident reporting, root cause analysis, and corrective action tracking
- Coordinate with legal counsel, insurance carriers, and third-party investigators
- Manage claims lifecycle and drive measurable reductions in incident frequency and severity
- Design and execute structured safety audits across all locations
- Ensure compliance with OSHA, health department regulations, alcohol service laws, and aquatic safety standards
- Maintain defensible documentation practices
- Lead readiness efforts for inspections and regulatory reviews
- Serve as corporate liaison with insurance brokers and carriers
- Support underwriting reviews and renewal negotiations
- Track claims performance and cost trends
- Provide executive-level risk dashboards and analysis
- 6+ years of progressive leadership experience in safety, risk management, or compliance
- Multi-site experience in hospitality, resort, theme parks, water parks, entertainment, or other high-liability environments
- Strong working knowledge of OSHA, incident command systems, insurance claims processes, and security risk assessment
- Demonstrated success reducing liability exposure and improving compliance outcomes
- CSP, ARM, CPP, or related professional certifications
- Experience in aquatic or resort-style operations
- Crisis management and emergency response leadership background
- Experience supporting rapid growth or multi-site expansion
- Maintains composure under pressure
- Builds structure and accountability
- Thinks proactively rather than reactively
- Operates comfortably in both executive and field environments
- Influences cross-functional leaders without bureaucratic friction
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