IT Systems Administrator On-Site

Job Description

Job Description

Description

Our Systems Administrators support Microsoft server and network technologies, and provide Tier 3 escalation support. This includes the following:

• Monitor network performance, identify root-cause issues and resolve
• Provide server, network and desktop/application support to clients and your team
• Assist the team with specific client projects as required

What you'll be doing as a Systems Administrator…..

• Support Microsoft Windows server and network technologies
• Management and troubleshooting of on premise and cloud environments
• Maintain network configurations and assess and resolve network performance issues (internet bandwidth problems, ISP issues and firewall/router issues)
• Monitor performance of Windows server and server applications, identify root-cause and resolve issues
• Provide Tier 3 desktop and application support including line of business application support and hosted application support.
• Produce and maintain detailed technical and training documentation
• Organize and execute desktop projects, ranging from 1 day – 2 weeks
• Typical Week: 30% Windows server support, 50% escalated desktop/app support, 10% network support, 5% training and 5% admin/meetings

You are a great Systems Administrator candidate if you have.....

• Bachelor’s Degree , business related field preferred, or equivalent experience
• 5+ year(s) supporting current windows server and desktop technologies, and client/server applications in a windows based network environment. Specifics include:
  • Microsoft Windows Server (latest OS) and Exchange Server (or enterprise mail systems)
  • Active Directory, Group Policy
  • All current Microsoft Desktop Operating Systems
  • Experience with XenApp/RDS or other VDI technologies
• Experience with LAN and WAN technology and firewalls required, including but not limited to…
  • Cisco
  • Meraki
  • Fortinet
• Extensive hands-on experience with Windows Server and Exchange, including maintenance and support
• Microsoft Certified Professional Status (MCSE or MCITP)
• Strong communication skills both verbal and written
• Excellent customer service skills
• Valid driver’s license and insurance with reliable transportation. This position will require occasional local and distant travel for onsite and project work
• Flexibility to accommodate after-hours and weekend client and team member needs