Director of Patient Experience
- Get paid in advance with us: We offer access to your earned but unpaid wages, or we pay bi-weekly.
- Pay rate: Competitive. Additional holiday pay and overtime hours may apply.
- Access to online learning 24/7: Use it for free to help satisfy your state specific licensure requirements.
- Health, dental, and vision insurance for the entire family and more!
- 401k with a match!
- Ensures rooms are ready and equipped for patient needs.
- Prepares staff for patient arrival, including communication of special conditions or requirements.
- Greets new patients and their families and assists through the admissions process.
- Facilitates introductions to caregiver staff and departments.
- Conduct a post-admission satisfaction survey to evaluate the initial days of the stay and promptly address any questions or concerns.
- Provides daily concierge check-ins for the first few weeks of the stay to ensure satisfaction and confirm that any requests are met.
- Companionship and conversation.
- High School diploma or GED.
- Must be 18 years of age.
- Customer service oriented.
- Ability to read and communicate at an adequate level to essential job duties.
- Ability to treat and care for seniors and their property with dignity and respect.
- Ability to communicate with clients in a friendly and congenial manner.
- Ability to read and write in English.
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