Patient Coordinator

Patient Coordinator | Full-Time | Outpatient | Jacksonville, FL

At Great Strides Rehab , an H2 Health Company , we are committed to providing a welcoming, patient-centered environment where every individual receives high-quality care. As a Patient Coordinator, you will play an important role in supporting patients and families throughout their care experience while helping the clinic run smoothly.

Your Role:

• Welcome patients and create a positive, friendly first impression

• Schedule appointments and help manage daily clinic flow

• Answer patient questions by phone and in person

• Maintain accurate patient records and protect patient confidentiality

• Communicate with healthcare providers to coordinate patient care

• Assist with patient copays and balances

• Obtain Plans of Care from referring physicians when needed

Requirements

• High school diploma or equivalent

• Previous healthcare or medical office experience preferred

• Strong communication and customer service skills

• Organized with strong attention to detail

• Experience with electronic health records (EHR) is a plus

• Ability to multitask in a fast-paced clinic environment

Benefits

Why Do PC's Choose Great Strides Rehabilitation?

We foster a clinician-first environment that supports your personal and professional goals, offering:

• Transparent competitive compensation with performance-based investment program

• Flexible scheduling to support your work-life balance

• In-house CEUs, mentorship, and daily clinical support

• Clear career advancement paths in both clinical and leadership tracks

• Comprehensive benefits, including:

• Medical, dental, and vision insurance

• 401(k) with company match

• Generous PTO and paid holidays

• Company-paid basic life and AD&D insurance

• Short-term and long-term disability

• HSA, Healthcare FSA, and Dependent Care FSA options

• Company-paid parental leave

• Supplemental life insurance (employee, spouse, child)

• Critical illness, accident, and hospital indemnity coverage

• Additional perks include employee rewards, travel and entertainment discounts, pet insurance, mental health resources, and recognition programs

• Student Loan Repayment Program for eligible clinicians

• Employee access to therapy services, bereavement resources, and legal and credit monitoring support

• A supportive, clinician-led team culture where your voice is valued

Advance Your PC Career

Let’s build a career that works for you. Apply now.

Great Strides Rehabilitation is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.