Call Center Support Specialist

Job Description

Job Description

Job Summary

We are seeking a professional and detail-oriented Call Center Support Specialist for a temporary assignment in Fort Lauderdale, FL. This role supports public sector election operations by assisting voters, answering high-volume inbound calls, researching voter information, and providing accurate election-related guidance.

This is a great opportunity for a customer service professional who enjoys meaningful, community-focused work in a structured and supportive environment. The team values accuracy, professionalism, confidentiality, and collaboration, with leadership focused on helping staff succeed during important election operations. Candidates who are dependable, calm under pressure, and committed to excellent public service will be well positioned for success.

Key Responsibilities

- Answer a high volume of inbound calls in a courteous, timely, and professional manner.
- Respond to voter inquiries regarding registration, election dates, voting methods, vote-by-mail, polling locations, precinct information, and related services.
- Research voter records using internal systems and web-based applications to provide accurate information.
- Enter, update, verify, and maintain voter-related information in designated data entry systems.
- Document caller interactions according to established procedures and department guidelines.
- Provide administrative and clerical support while maintaining confidentiality of sensitive voter information.

Compensation and Benefits

- Pay Rate: $22.00 per hour.
- Job Type: Contract/Temporary. (July 20, 2026 to August 28, 2026)
- Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.
- Schedule may include evenings, weekends, and holidays based on operational needs.
- Location: Fort Lauderdale, FL.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.