Front Desk - Spa Coordinator
Spa Coordinator - Skin Spa New York
Skin Spa New York ( is an established lifestyle medical spa brand with multiple locations in New York City, Boston, and Miami. Skin Spa offers a full range of Skincare and Advanced Medical Spa Treatments including Injectables.
We are seeking a dedicated and motivated Spa Coordinator to join our team at Skin Spa New York, with a strong interest in building a long-term career within the medical spa industry. The ideal candidate will have a passion for wellness and aesthetics, a keen attention to detail, and the flexibility to work scheduled shifts as well as be available for coverage shifts when needed. This is a great opportunity for someone looking to grow and develop within the field of medical aesthetics.Requirements:
- Med Spa experience preferred.
- Sales-driven.
- Experience with appointment booking software (Boulevard, Booker, MindBody, etc).
- Retail experience (2+ years).
- Proper grammar and phone etiquette skills.
- Clean and refined appearance.
- Punctual and Reliable.
- Team player.
- Leadership capabilities.
Responsibilities will include:
- Providing excellent customer service.
- Ability to promote retail, upsells, and packages to meet daily sales goals and expectations.
- Booking and confirming appointments.
- Directing clients during the checking-in and out process, including but not limited to communication with the back-of-house team.
- Ensuring cleanliness of spa and retail area and overall spa coordination.
- Handling client concerns with insight and poise.
- Handling a multi-line phone system.
- Handle various assignments simultaneously.
Benefits available to full-time employees:
- Medical, Dental, and Vision.
- 401K.
Other Benefits Available:
- Friends & Family Discounts.
- Employee Discounts & Perks.
Compensation includes hourly pay plus sales commission, with opportunity for growth.
Availability must align with current need.
A weekend day is required.
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