Customer Support Specialist 2

<\/span> <\/span>
<\/div>

• Handle inbound and outbound customer service calls <\/i> <\/span> <\/span> <\/span>
  <\/li>
• Provide clear, helpful, and professional assistance <\/i> <\/span> <\/span> <\/span>
  <\/li>
• Enter customer data accurately into our database <\/i> <\/span> <\/span> <\/span>
  <\/li>
• Follow up with customers to ensure satisfaction <\/i> <\/span> <\/span> <\/span>
  <\/li>
• Meet performance targets for advancement opportunities <\/i><\/span><\/span><\/span>
  <\/li>
• 
  <\/li>
• ​<\/i><\/span><\/span><\/span>
  <\/li><\/ul><\/div>

  • Independent Contractor (1099)<\/span>
    <\/span><\/span><\/span><\/p><\/li>

  • Remote client servicing <\/span>
    <\/span><\/span><\/span><\/p><\/li>

  • Required virtual certification (10 days–6 weeks depending on program)<\/span>
    <\/span><\/span><\/span><\/p><\/li>

  • Performance -based continuation <\/span>
    <\/span><\/span><\/span><\/p><\/li><\/ul>

    • Flexible scheduling after certification (within program guidelines)<\/span><\/span><\/span>​<\/span><\/span><\/i> <\/span><\/span><\/span> <\/span>
      <\/span><\/span><\/li><\/ul><\/div>

      
      <\/div><\/span>
      

      Requirements <\/h3>

      
      
      • High school diploma or equivalent <\/i> <\/span> <\/span> <\/span>
        <\/li>
      • Excellent verbal communication skills <\/i> <\/span> <\/span> <\/span>
        <\/li>
      • Reliable internet connection and quiet work environment <\/i> <\/span> <\/span> <\/span>
        <\/li>
      • Proficiency with Microsoft Office and general computer use <\/i> <\/span> <\/span> <\/span>
        <\/li>
      • Flexible schedule availability, including evenings/weekends <\/i> <\/span> <\/span> <\/span>
        <\/li><\/ul>

        Technology Requirements (MANDATORY to begin work): <\/span> <\/b>
        <\/div>

        • Windows 11 desktop or laptop <\/i> <\/span> <\/span> <\/span>
          <\/li>
        • Minimum 16 GB RAM <\/i> <\/span> <\/span> <\/span>
          <\/li>
        • No Chromebooks or Apple devices <\/i> <\/span> <\/span> <\/span>
          <\/li>
        • Dual monitors recommended (not required at application)<\/i> <\/span> <\/span> <\/span>
          <\/li>
        • USB noise -canceling headset (not required at application)<\/i> <\/span> <\/span> <\/span>
          <\/li>
        • Hardwired internet connection (not required at application)<\/i> <\/span> <\/span> <\/span>
          <\/li><\/ul>

          
          <\/div><\/span>
          

          Benefits <\/h3>

          • Fully remote position – work from home office <\/span> <\/i> <\/span> <\/span>
            <\/li>
          • Starting pay of $12–$15/hour <\/span> <\/i> <\/span> <\/span>
            <\/li>
          • Flexible self -scheduling <\/span> <\/i> <\/span> <\/span>
            <\/li>
          • Advancement opportunities based on performance <\/span> <\/i> <\/span> <\/span>
            <\/li>
          • Supportive team environment <\/span><\/i><\/span><\/span>
            <\/li>
          • Apply here <\/a><\/span> <\/i> <\/span> <\/span>
            <\/li><\/ul>

            
            <\/div><\/span>