General Manager - North Miami/Hollywood

The Manager in Training (MIT) position is designed to prepare individuals for future leadership roles by providing comprehensive, hands-on experience in restaurant operations. The MIT supports all aspects of daily management, including food safety, guest service, labor management, and team development. Through partnership with the Training General Manager, Field Training Manager and leadership team, the MIT will learn to foster a high-performance culture, maintain operational excellence, and lead a team of up to 25+ employees.**Qualities and Responsibilities** Support the implementation of guest experience initiatives to improve customer satisfaction and social review performance. Perform other duties as assigned in alignment with company policies and procedures. **Education, Experience and Additional Skills:** 3–5 years of experience in the restaurant industry, with at least 2 years in a supervisory or leadership role. Proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools.Strong verbal and written communication skills in English. Proven leadership ability, team development experience, and a passion for operational excellence. **COMPUTER SKILLS:** Basic computer skills Excel knowledge preferred While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.What began in Miami as a simple recipe for citrus-marinated grilled chicken has evolved into a world of tropical flavors, and is quickly transforming into a lifestyle of happy, healthy, laid-back fun continually proving that life’s better under the palm. Welcome to Pollo Tropical where passion is married to freshness to create a one-of-a-kind experience. Our chickens are free of hormones and trans-fats. From our signature grilled chicken and slow roasted mojo pork, to world-renown Create Your Own TropiChops, nothing surprises and delights like our fresh-made food served in a Caribbean inspired atmosphere.There’s plenty of room to stretch out and “move up the beach” at Pollo Tropical – where a fresh and fun atmosphere is fueling our success. Over 45% of our field managers began their careers at Pollo Tropical as hourly team members and have had the opportunity to move up and become managers and supervisors at the corporate level.We offer competitive salaries and benefits in a fun, friendly, family-oriented environment. We hope to hear from you soon! #J-18808-Ljbffr