Med Spa General Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Schedule / Expected Work Hours:

• 9 am 6 pm
• Must be available to work on Saturdays

Job Summary We are seeking a reliable and driven General Manager with an entrepreneurial mindset to lead our growing business. The ideal candidate is energetic, confident, self-motivated, and possesses strong leadership and team-building abilities. This individual should be comfortable taking initiative, solving problems independently, and helping drive business growth.

While prior experience in esthetics, wellness, or medical spa operations is preferred, it is not required, as comprehensive training will be provided. Candidates with backgrounds in nutrition, health and wellness, fitness, sales, customer service, or business management are highly encouraged to apply.

Responsibilities

• Support both the office staff and the leadership team by making high-level decisions that drive the business forward.
• Foster a positive work environment and actively mentor employees to help them thrive within the company.
• Ensure every client receives an above-standard experience while supporting them in reaching their body transformation goals.
• Drive profitability by implementing strategies to increase sales while diligently limiting operational costs.
• Manage day-to-day challenges and enforce company policies with a focus on efficiency.
• Provide direct guidance and resources for every individual role within the location.
• Use a combination of communication skills and operational savvy to navigate complex challenges as they arise.
• Commit to ongoing self-improvement and professional learning to stay ahead in a fast-paced environment.

Qualifications

• Transformational Leadership & Team Building: Recruit, train, and inspire a high-performing team by leveraging high Emotional Intelligence (EQ) to manage diverse personalities and resolve conflicts effectively.
• Strategic Vision & Adaptability: Align the team with the companys long-term vision while remaining agile enough to pivot strategies and prioritize tasks in a rapidly changing marketplace.
• Financial Stewardship: Oversee departmental budgets, track expenses, and forecast costs to minimize waste and maximize profitability without compromising quality.
• Operational Excellence & Optimization: Streamline workflows and eliminate inefficiencies to improve productivity while maintaining rigorous quality control standards across all services.
• Client-Centric Management: Foster a culture of excellence by developing strategies to enhance customer satisfaction, proactively handling feedback, and ensuring all client needs are met.
• Influential Communication & Negotiation: Act as a clear, concise liaison for all stakeholdersincluding vendors and senior leadershipusing active listening and negotiation to secure favorable business outcomes.
• Data-Driven Technical Leadership: Master key platforms (Mindbody, Excel, Teams) to analyze performance data and implement tech-forward solutions that improve the overall competitive advantage.
• Risk Mitigation & Delegation: Ensure full legal and regulatory compliance and manage crises calmly, while empowering the team through effective delegation to focus on high-level growth

Company Overview
bodenvy is a fast-growing franchise dedicated to helping people feel confident in themselves and supporting the teams who make that transformation possible. We specialize in non-invasive body contouring, weight loss, and wellness services, powered by proven protocols and industry-leading technology. Our culture is team-driven, positive, and performance-focused. We invest in our people through structured training, clear career paths, and opportunities for advancement within a growing franchise system. At bodenvy, employees are empowered to grow professionally, make a real impact every day, and be part of a supportive, high-energy environment. If youre passionate about wellness, aesthetics, and personal growth, Bodenvy is a place where your career can thrive.