Engineer III

Job Description

Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Who We Are:

Founded in 1960, Loews Hotels & Cooperates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role from Guest Services to Finance, Culinary to IT, offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement

• Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

A skilled and versatile Maintenance Technician who performs work requiring the basic skills in most of the following trades: electrical, plumbing, HV AC, carpentry, paint/wall cover, locksmith, in addition to performing other general maintenance duties.

Who You Are:

• Polite, friendly, and helpful to all guests, management and fellow employees

• Strong mechanical aptitude, detailed oriented and proactive in fast paced environment

• Committed to guest satisfaction, service excellence, and teamwork

• Strong communicator ensuring issues are addressed promptly and effectively

• Promotes and applies teamwork skill at all times

What Would You Do:

• Respond to maintenance requests in guest rooms, meeting rooms, food & beverage outlets, and public spaces.

• Perform general repairs, minor setups for hotel functions, and light bulb replacements.

• Maintain and organize tools and supplies in storerooms.

• Communicate effectively with dispatchers, supervisors, and guests regarding maintenance status.

• Assist with inspections and monitor building systems including plumbing, HVAC, electrical, and fire safety.

• Ensure compliance with safety standards and hotel procedures, especially in occupied guest areas.

• Support energy conservation efforts and help monitor waste.

• Keep the engineering shop clean and equipment in good condition.

• Follow emergency procedures and respond appropriately during incidents.

• Use tools, equipment, materials, and chemicals safely and efficiently according to manufacturer's instructions and MSDS requirements.

• Has basic knowledge of hotel's plumbing, heating/boiler, electrical, refrigeration, air conditioning, fire safety, sprinkler, lighting and communication systems

• Check HotSoS and maintenance request lists daily for work assignments at the beginning of and throughout each shift.

• Provide supervision and training to subordinate engineering positions.

• Respond to trouble, complaint, and maintenance request calls throughout the hotel and grounds as directed by the supervisor.

• Work with hazardous materials and chemicals as required in the performance of duties.

• Communicate the status of job assignments and maintenance requests to the supervisor.

• Notify the supervisor or dispatcher upon completion of work assignments.

• Comply with hotel and department standards, policies, and rules.

• Performs additional responsibilities and tasks as needed to support departmental operations.

Your Experience Should Include:

• Previous hotel maintenance experience preferred.

• Basic carpentry, electrical and plumbing knowledge required.

• Strong mechanical background with minimal 1-2 years' hands on experience in maintenance related activity.

• Valid Florida Driver License preferred.

• Ability to regularly push, pull, lift up to 50 lbs

• Ability to communicate effectively in English verbally with team members, leaders and guests required.

• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.