Sales Manager
- Solicit, negotiate, and confirm new and repeat business through initiative-taking direct sales calls, sales blitzes, appointment calls, trade shows, site visits and marketing to maximize revenues to meet/exceed individual, team and hotel budgeted revenue goals.
- Fully qualify business potential, ensuring pricing aligns with budgeted revenue goals.
- Collaborate with the Director of Sales & Marketing to develop quarterly and annual action plans for the assigned market segments to achieve goals.
- Continually stay on top of market trends and news by reading CoStar, Business Journals, industry periodicals and by engaging in networking events.
- Professionally represent the hotel by participating in client and industry functions.
- Demonstrate the ability to work with maximum efficiency, accuracy, and diligence.
- Research competing hotels, prospects, and network to surface business and conduct shops to assess pricing and sales acumen, to include sales selling techniques and responsiveness.
- Respond to all leads within the assigned market segment within 1-4 hours during the business week.
- Lead communication efforts - contracts, proposals, site inspections, pre-cons, BEOs and Group Resumes, maintaining positive communication with all departments in the hotel, including Revenue Management, Reservations, Rooms, and F&B outlets
- Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered.
- In a timely, accurate and consistent manner, document and track all sales activities in the sales system used on property.
- Confirm groups, meetings, and payments are taken care of before the event, ensuring all guest checks, payments, master folios and advance deposits are submitted to accounting.
- Follow up with clients after each event to ensure satisfaction and to secure future business.
- Demonstrates leadership skills, with the ability to motivate and coach the hotel team to always be selling.
- Report to work on time, well-groomed and in and in professional attire, representing the hotel, brand, and company in a positive manner at all times.
- Follow all safety procedures while working.
- Perform any other job-related duties as assigned by the Director of Sales & Marketing
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