IT Technician

Job Description

Job Description

We are currently seeking an experienced IT Service Technician to join our team in Miami, FL

About Us:

An educational organization is looking for an experienced IT Support Technician with expertise and professionalism, to deliver premier level support to in-house operations at our Miami, FL location.

Disclaimer : Layer 8 Solutions is a drug-free workplace. All employment offers are contingent upon successful completion of a pre-employment drug screening and a thorough background check, conducted in accordance with applicable federal, state, and local laws. Applicants should be aware that illegal drug use or relevant criminal convictions may disqualify them from employment. We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Job Summary:

This position is responsible for providing technical assistance to computer users. Answering questions or resolving computer problems for users in person, or via telephone or electronically. May also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Job Duties and Responsibilities:

Core duties and responsibilities include the following. Other duties may be assigned

• Collaborating within an educational environment & providing technical support
• Maintenance, system analysis, troubleshooting, & on-site support
• PC and network troubleshooting and repair
• Common desktop application support
• Maintain current inventory

Job Requirements

Education and Experience:

• High school diploma required
• Industry Certifications/Undergraduate Degree a plus
• 3-5 years relevant work experience preferred

Required Abilities and Skills:

• Understanding of Windows operating systems: Windows 7 & Windows 10
• Networking: LAN, WAN, WIRELESS
• Network Appliances: Firewalls, Routers, Switches and Wireless Access Points
• Basic understanding of Windows server environment
• Common Desktop Productivity Applications: MS Office, Office 365, & Adobe Suite

Additional Requirements:

· Reliable Transportation

· Valid Driver's License

· Ability to Pass a Background Check

· Fluency in the English language, Bilingual (English/Spanish) is a plus

Compensation and Benefits:

• Competitive market-based salary, commensurate with experience and education
• Comprehensive benefits package available

An educational organization is seeking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at the specified job location.

Company Description

An educational organization is seeking for an experienced IT Support Technician with expertise and professionalism to deliver premier level support to in-house operations at the specified job location.