Audience & Experience Marketing Manager
Job Description
Job Description
Christie Lites is seeking an Audience & Experience Marketing Manager to support the development and execution of customer engagement strategies focused on strengthening long-term client relationships and enhancing the overall client experience.
This is not a traditional demand generation or content-focused marketing role. The position is centered on relationship-driven marketing, audience engagement, and customer experience development.
Key Responsibilities
- Develop a strong understanding of Christie Lites’ client base, including customer behaviors, operational challenges, and relationship dynamics
- Design and execute customer engagement initiatives, including events, VIP experiences, and personalized touchpoints
- Identify opportunities to improve the client experience and reduce friction across the customer journey
- Partner cross-functionally with leadership, sales, and operations teams to align engagement strategies with client needs
- Support relationship-focused communication and audience engagement initiatives globally
Qualifications
- Experience in experiential marketing, customer engagement, hospitality, live events, or relationship-driven B2B environments
- Ability to build and maintain long-term professional relationships
- Experience managing customer-focused programs, events, or engagement initiatives
This Role Is Not Focused On
- Demand generation or lead volume targets
- High-volume outbound marketing
- SEO or editorial-only content production
- Paid media campaign management
What Christie Lites Offers
- Opportunity to help shape a customer-focused marketing function
- Direct involvement in high-value global client relationships
- Collaborative and relationship-driven work environment
- Autonomy, creativity, and strategic influence within the organization
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