Benefit Broker Account Manager

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Ballator Insurance Group, now a part of Gallagher, is a national insurance organization that provides innovative insurance solutions to niche industry groups. We pride ourselves on cultivating lasting relationships with our clients by understanding their unique needs and providing tailored coverage that supports long-term success.

As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

We are se e king a high l y m o tivated and experienced Benefit Broke r Account Manager to join our team. This r o le is responsible for m a naging and se r vicing a portfolio of large group clients, including both self-funded and fully insured accounts. The ideal candidate will act as a trusted advisor to clients, providing tailored insurance soluti o ns, ensuring compliance, and delivering exceptional service to meet their unique day-to-day needs. This position requires a deep understanding of employee benefits, strong relationship management skills, organization, and the ability to navigate complex insurance programs.

C l i e nt Re l ationship Managemen t :

• S e r ve as the prima r y p o int of cont a ct for a portfolio of large group clients, fostering strong, long-term r e lationships.
• Understand clients' business objectives, emp l oye e demographics, a nd benefit ne e ds to provide customized so l utions.
• Conduc t reg u lar client meetings to review plan performance, address concerns, and discuss strateg i c rec om mendations .

P l an Design and Strate g y:

• Collaborate with clients to design and implement comprehensive benefit programs, including self-funded a nd fully insured pl ans .
• A nalyze claims data, utilization trends, and fi na ncial performance to recommend plan adjustments and cost - containment s t rategies .
• Stay informed about i n dustry trends, regulatory changes, and emerging benefit solutions to provide proact i ve advi c e.

Sto p -Loss Reporting and Management:

• Overse e sto p -loss insurance arrangements for self-funded clients, ensuring ap p ropriate coverage level s and te r ms .
• Monitor and analyze sto p -loss claims activity, i ncluding tracking hig h - cost claimants a nd aggregate claims pe r formance .
• Provide detailed sto p -loss reporting t o clients, highlighti n g cla i ms tre n ds, reimbursement activity, and potentia l r i sks .
• Collaborate with stop-loss carriers to resolve claims issues, negotiate renewals, and ensure timely reimbursements .
• Advise clients on sto p -loss policy options, inc l uding specific a nd ag g regate coverage, attachment points, and contract terms.

Renewal and Marketing Process:

• Lead the an n ual renewal process, including n egotiati n g with ca rriers and vendors t o secure competitive rates and terms.
• Prepare and present d e tailed renewal proposals, highlighti n g p lan o ptions, cost implications, and recommendations.
• Manage the marketin g of benefit programs t o ensure clients receive the best value and coverage.

Compliance and Reg u l ator y Suppor t :

• Ensure clients' benefit progr a ms c o mply wit h federal, state, and local regulations, including AC A , ERISA , HIPA A , and COBR A .
• Provide guidance o n c o mpliance requirements and assist with necessary filings and documentation.

Vendor and Carri e r Managemen t :

• Build and m aintain str o ng relationships with insurance c a rriers, third-party administrators (TP A s), sto p -loss carriers, and oth e r vend o rs .
• Coordinate with vendors to resolve se r vice iss u es, implement new pr o gra m s, and ensure seamless plan a d ministration.

Employee Communication and Education:

• Develop and deliver e m ploye e communication materials, including benefit guides, enrollment presentati o ns, and FAQs .
• Conduc t open enrol l ment me e tings and provi d e ongoing supp o rt to a d dress employee questions and conc e rns.

Team Col l aboration:

• Work closely with internal teams, including sa l e s and unde r writing, t o deliver exceptional se r vice to clients .
• Mentor and sup p or t junior team me m bers, sharing knowledge and ex p ertise.

Compensation:

The target salary range for this position is $50,000 to $70,000 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Required:

• Bachelo r ’s degre e in b u siness, Insurance, o r a related field (or equivalent experie n ce) .
• Minimum of 5 ye a rs of experience in employe e benefits, with a focus on large group accounts (self-funded and fully i n sured) .
• In - depth knowledge of benefit plan design, fu n ding a r rangements, an d comp l ia n ce requirements.
• Strong understa n ding of sto p -loss insurance, i ncluding polic y stru c tures, claims reporti ng, a n d carrier n egotiations .
• A nalytical skills with the ability to interpret claims data, stop-loss reports, and financial pe r formance .
• Excellent communicat i on and presentation sk i lls, with the abili t y to e x plain comple x c o ncep t s to diverse audiences .
• Proven negotiatio n and problem-solvin g abilities .
• Proficiency in M i croso ft Office Suite (Excel , PowerPoint, Word) and be nefit administration platforms.
• Active Life and Health I nsurance L i cense (or a bility to obtai n within a specified timeframe) .

Preferred:

• Experience working with stop-loss insurance, pharmacy benefit managers (PBMs), and wellness progr a ms .
• Famili a rity wit h HRIS and benefits technolo g y p latforms.
• Professional designati o ns such as CEBS, GB A , or PHR.

Key Compentencies:

• Client-focused mindset with a commitment to delivering exceptional service.
• Ability to manage multiple priorities an d deadl i nes in a fas t -paced env ironment.
• Strong attention to detail and organizat i onal skills .
• Collaborative team player with a proactive and solution-oriented approach.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.