Manager, Software Engineering (Salesforce)

At AssistRx , we combine human insight and AI-powered technology to simplify patient access and drive better healthcare outcomes. As a Salesforce Engineering Manager, you’ll help shape the future of our technology ecosystem—where innovation, reliability, and purpose intersect to make a real impact in specialty pharma and patient care.

The Manager, Software Engineering (Salesforce) will lead a team of Salesforce developers and administrators responsible for advancing AssistRx’s Salesforce ecosystem across Sales, Service, and Experience Clouds. This leader will drive architectural decisions, ensure technical excellence, and partner with cross-functional teams to deliver scalable, high-performing, and maintainable Salesforce solutions that power AssistRx’s patient access, client engagement, and business operations platforms.

Key Responsibilities:

Salesforce Engineering Leadership

• Lead a team of Salesforce developers and admins in designing, building, and optimizing solutions across Sales, Service, and Experience Clouds.
• Provide technical direction and mentorship on Apex, Lightning Web Components (LWC), Flows, and integration patterns (REST/SOAP APIs).
• Oversee code reviews, enforce best practices for reusability and maintainability, and manage technical debt.
• Drive architectural standards, data model design, and compliance with Salesforce security and governor limits.
• Manage and optimize deployments using Gearset or CI/CD pipelines.

Project Delivery & Collaboration

• Champion Agile/Scrum delivery, including sprint planning, backlog grooming, and velocity tracking.
• Collaborate cross-functionally with Product, QA, DevOps, and Data teams to ensure timely, high-quality releases.
• Partner with internal stakeholders and external vendors (e.g., CitiusTech, ODG) to align on business and technical priorities.
• Oversee configuration, automation, and approval workflows including Territory Management, Process Builder, and Flow.
• Ensure proper documentation, testing, and release management for all Salesforce enhancements.

People Management & Strategic Influence

• Coach and develop Salesforce engineers and technical leads, fostering growth and accountability.
• Serve as a bridge between technical teams and business stakeholders, translating complex requirements into clear solutions.
• Drive continuous improvement in engineering standards, automation, and documentation.
• Contribute to long-term architectural planning focused on scalability, performance, and user experience.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s preferred).
• 7+ years of Salesforce development experience, including Apex, LWC, and integrations.
• 3+ years leading Salesforce engineering teams (onshore/offshore preferred).
• Proven experience with CI/CD tools (Gearset, Copado, or similar).
• Deep understanding of Salesforce architecture, data models, and metadata management.
• Experience in large, multi-org Salesforce environments.
• Strong understanding of Agile methodologies and delivery metrics.
• Excellent communication and stakeholder management skills.
• Salesforce certifications (Platform Developer II, Application Architect, or System Architect) highly preferred.

Preferred Skills:

• Familiarity with pharmaceutical, healthcare, or patient services environments.
• Experience managing third-party vendors and technology partners.
• Knowledge of Salesforce Territory Management, custom metadata, and Platform Events.
• Ability to balance short-term project delivery with long-term platform health.

Benefits

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance
• Opportunity to impact patient outcomes through data-driven healthcare technology.
• Collaborative and mission-driven culture that values innovation and continuous learning.
• Access to cutting-edge cloud technologies and modern data engineering tools.
• Competitive compensation, comprehensive benefits, and career growth opportunities
  

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire