Office Personnel - Insurance

Office Personnel - Insurance (Full Time)

Location: Tallahassee, FL (in-office)

Schedule: Monday - Thursday 9:00am - 5:00pm; Friday 9:00am – 4:00pm

Compensation : $48K - $52K annual salary plus benefits package (see below for details)

Summary of Mandatory Qualifications:

• Three (3)+ years of professional administrative office experience OR holds a relevant bachelor's degree
• Has a good numbers sense and can perform basic calculations independently
• Able and willing to commute and work onsite at our Tallahassee office Monday - Friday

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About Us

FUBA Workers’ Comp is a Tallahassee-based company providing workers’ compensation insurance to small businesses through independent insurance agents. Since 1989, we’ve been providing exemplary customer service and industry expertise to thousands of small businesses in Florida. Our family-friendly office does a good job of maintaining a fairly relaxed atmosphere while still producing stellar results. We attribute this to each employee's investment in our mission and willingness to collaborate across departments.

About This Position

This role will assist our Policy Services and Audit departments and perform a variety of customer service and administrative tasks. Examples include engaging with our insurance agents and policyholders on a daily basis, processing insurance policy changes and maintaining information within the departments, and processing year-end audits. Previous experience in insurance is preferred but not required.

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Essential Tasks of the Office Personnel

• Serve as a resource for our insurance agents and policyholders through regular communication, both over the phone and via email.
• Process insurance policy changes as requested.
• Interact regularly with our insurance agents and policyholders to request needed information.
• Provide technical support to agents and policyholders needing assisting navigating online portals.
• Review, process, and explain year-end insurance policy audits.
• Provide support for policy services and audit functions.

The Ideal Candidate is Someone Who:

• Provides excellent customer service and likes to interact over the phone and via email.
• Takes initiative with unfamiliar tasks and isn't afraid to come forward with questions.
• Understands how to prioritize time-sensitive tasks.
• Enjoys working in a professional office setting.
• Is detail-oriented and exhibits strong communication and organizational skills.
• Is self-motivated and also appreciates inter-departmental collaboration.
• Is looking for a long-term position at a company they can grow alongside.

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Requirements

We think you'll thrive in this position if you:

• Have 3+ years' of professional administrative experience beyond school OR hold a relevant bachelor’s degree.
• Have 1+ years' professional experience with Microsoft Office suite, particularly Word, Excel, and Outlook.
• Are computer-savvy and capable of picking up new programs quickly.
• Have a good numbers sense and can complete basic calculations.
• Enjoy collaborating with others and working independently.
• Can commute to our Tallahassee office Monday – Friday.
• Can work 9:00am - 5:00pm Monday – Thursday and 9:00am – 4:00pm on Fridays.

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Benefits

At FUBA Workers’ Comp, we believe in investing in our employees. We are pleased to offer:

• A company culture that encourages growth and provides opportunities for professional development.
• Annual salary of $48,000 - $52,000 commensurate with experience
• Employer-sponsored Capital Health Plan health insurance starting on your first day (up to $1,200 of premium cost covered by employer to go towards individual or family plans).
• Group rates for dental insurance.
• Employer-sponsored Life & Accidental Death/Dismemberment insurance.
• Company-paid SEP retirement plan starting your second year.
• 140 hours of paid time off annually (this number increases with your tenure).
• 10+ paid holidays annually.
• Six weeks of paid maternity leave.