Membership Accountant

Company Description

We are looking for a Membership Accountant to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.

Job Description

Under the general guidance of the Assistant Director of Finance, the Membership Accountant is responsible for supporting the financial operations related to membership activities. This role ensures the accurate processing, recording, and reporting of all membership-related financial transactions in accordance with Generally Accepted Accounting Principles (GAAP). The Membership Accountant helps safeguard Delano’s assets by maintaining accurate member billing records, monitoring accounts receivable, and ensuring compliance with financial regulations.

YOUR KEY RESPONSIBILITIES:

• Ensure accurate processing and recording of all membership dues, fees, and related financial transactions.
• Prepare and issue timely invoices and statements to members in accordance with the organization’s billing schedule.
• Monitor accounts receivable and follow up on overdue accounts to ensure timely collection of payments.
• Reconcile membership accounts regularly to maintain accuracy and resolve any discrepancies promptly.
• Maintain up to date and organize financial records related to membership activities, including billing, payments, and adjustments.
• Collaborate with the Membership and Finance teams to support accurate member data entry and account setup.
• Assist in the preparation of financial reports related to membership revenue, aging reports, and other relevant financial metrics.
• Ensure compliance with internal policies and Generally Accepted Accounting Principles (GAAP) in all membership related financial activities.
• Support audits by providing documentation and responding to inquiries related to membership accounts.
• Identify opportunities to improve billing and accounting processes to increase efficiency and accuracy.
• Respond to member inquiries regarding billing and account status in a professional and timely manner.
• Assist in month end and year end closing processes as they relate to membership accounting functions.
• Perform additional finance-related tasks or responsibilities as assigned, contributing to the overall success and efficiency of the Finance Department.
• We recognize we are in the hospitality industry and that may require us to provide lateral service.
• We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications

SPECIFIC JOB KNOWLEDGE & SKILLS:

• Bachelor’s degree in Accounting, Finance, or a related field required; CPA, CMA, or MBA preferred.
• Minimum of three years of experience in accounting, preferably within membership-based organizations or recurring revenue environments.
• Strong knowledge of Generally Accepted Accounting Principles (GAAP) and membership billing processes.
• Proficient in preparing and reconciling financial reports related to accounts receivable and membership revenue.
• Detail oriented with excellent analytical skills and a commitment to accuracy in financial data management.
• Demonstrated ability to communicate effectively with members and cross-functional teams to resolve billing issues.
• Experience using accounting software such as QuickBooks, Sage, or NetSuite preferred.
• Intermediate to advanced proficiency in Microsoft Excel.
• Ability to manage multiple billing cycles and meet deadlines in a fast-paced environment.
• Strong organizational skills with a high level of integrity and commitment to confidentiality.
• Enter and locate work related information using computers and/or point of sale systems
• Ability to spend extended lengths of time viewing a computer screen
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary
• Must have excellent communication skills and be able to read, write, speak and understand English
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes
• Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations

Additional Information

What’s in it for you…

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.

Delano is part of the Lifestyle Collective of Ennismore. Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Ennismore and Accor entered a joint venture in 2021, creating a new autonomous entity and the world’s fastest-growing lifestyle and leisure hospitality company.