On Site Manager (Orlando Sporting Events)

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Join the EATS2SEATS Team at Orlando City Soccer!

Are you a natural leader who thrives in fast-paced, high-energy sports and entertainment environments? EATS2SEATS is hiring On-Site Managers (aka “Site Leads”) for Orlando City Soccer matches , and we want you on our team!

As a Site Lead, you'll be right in the middle of the action — overseeing our game-day operations and ensuring fans have an unforgettable experience. From managing teams to problem-solving on the fly, you'll be the go-to leader making sure everything runs smoothly from start to finish.

Whether you're a college student , a young professional , or an adult looking for a flexible side hustle , this is an amazing opportunity to earn extra income while building leadership and operations experience in the world of live sports and hospitality.

What You'll Do

Pre-Event Preparation

• Onboard and complete training through the E2S Staff App
• Confirm all staff are signed up and ready for matchday
• Complete alcohol training and understand local laws
• Coordinate with your Regional Operations Director (ROD) on staffing and logistics
• Prepare stand folders (inventory sheets, spoil sheets, transfer sheets)
• Review the Leaders App and operations manuals
• Meet with leadership team to align on expectations

Communication

• Monitor event GroupMe to answer staff questions
• Coordinate with Stand Leads and Area Leads in real-time
• Send updates and reminders leading up to and on event day

Game Day Responsibilities

Before Kickoff

• Send energetic kickoff messages in GroupMe
• Arrive 6 hours before game time
• Post intro video with leadership team
• Drop pins for parking and check-in locations
• Set up the check-in table with EATS2SEATS branding
• Confirm any last-minute updates with venue management
• Check stands for stock, setup, and functionality

Check-In Management

• Stand Lead Check-In (5 hrs before kickoff): Scan QR, hand out materials, confirm inventory process
• Staff Check-In (4 hrs before kickoff): Ensure uniforms, assign staff to stands, coordinate with Area Leads

During the Match

• Ensure every stand is staffed and POS systems are running
• Reallocate staff as needed using the Leaders App
• Quiz staff on alcohol policies (ID check, 2 drink max, open containers, no service to intoxicated guests)
• Assist with restocks, POS issues, and fan-related concerns

Checkout and Closedown

• Confirm all stands have completed closing duties
• Collect POS systems, folders, and materials
• Oversee cleanup and returns
• Debrief with staff, venue managers, and submit final report

Expectations

• Tardiness : Check-in closes 30 minutes after report time. Repeat issues lead to warnings and possible removal
• No-Shows : Missing a shift without notice results in a warning or dismissal
• Appeals : Must be submitted within 48 hours with documentation to [email protected]

What You Bring to the Table

• Organized and proactive
• Experience leading teams (or excited to learn)
• Calm under pressure in live-event settings
• Strong communication and hospitality mindset
• Willing to learn stadium and venue operations

Required Downloads

• E2S Staff App
• E2S Leaders App

(Available on iOS & Android)

Ready to lead match day? Join EATS2SEATS and help power Orlando City Soccer fans' experience — one stand at a time. Apply now:

Job Type: Part-time

Pay: From $75.00 per day

Schedule:

• Weekends as needed

Ability to Commute:

• Orlando, FL 32805 (Required)

Ability to Relocate:

• Orlando, FL 32805: Relocate before starting work (Preferred)

Work Location: Hybrid remote in Orlando, FL 32805