Cashier I

: Job Summary The Cashier I receives and records university-wide cash collections. Maintains established fiscal controls and provides excellent customer service on a daily basis to students, faculty, staff and the general public. FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability, sex, pregnancy, national origin, marital status, genetic predisposition, sexual orientation, gender identity/gender expression, veteran status, and any other protected class(es), as required by applicable state and federal law, as well as University regulations and policies. Typical duties may include but are not limited to:

• Accepts cash, check, wire, and credit card payments and accurately records transactions according to established guidelines.
• Processes waivers, third party contract payments, and other miscellaneous transactions.
• Prepares daily receipts, deposit slips, and related documents which record payment transactions for nightly bank deposit.
• Researches and resolves student account questions. Elevates complex issues.
• Balances cash drawer and resolves discrepancies.
• Distributes student refund checks.
• Assists with daily filing of accounts receivable documentation.

Other Duties:

• Adheres to established standards on the use and protection of restricted data as outlined in FGCU Policy 3.042. Responsible for completing mandatory university training course(s) annually.
• Performs other job-related duties as assigned.

Additional Required Qualifications:

• High school diploma or equivalent.
• Two years of relevant full-time experience in cashiering, processing payments, or other related duties.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).
• Experience using a ten-key pad.

Preferred Qualifications:

• Associate's degree from an accredited institution in Accounting or closely related area.
• Experience working with students, collections, registration process, or financial aid disbursements in a higher education setting.
• Experience with Banner and TouchNet Business Office Cashiering Edition.

Knowledge, Skills & Abilities:

• Knowledge of cash management principles and procedures.
• Knowledge of FERPA and other applicable laws, regulations and guidelines related to the position.
• Knowledge of or ability to learn Workday or similar enterprise financial management software application.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to add, subtract, multiply and divide quickly and accurately.
• Ability to interact in a professional manner with a diverse group of staff, faculty, students and the community in a service-oriented environment.
• Ability to use effective decision making and problem solving techniques.
• Ability to interpret and apply laws, regulations, policies and procedures consistently.
• Ability to diffuse and respond professionally to stressful situations
• Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• Ability to maintain confidentiality and discretion at all times.

Pay Grade: 11