Technical Writer/Systems Knowledge Manager
Kforce has a client seeking an IT Technical Writer with a cybersecurity focus in Fort Lauderdale, FL. Responsibilities:
- Create and maintain internal documentation for digital products, systems architecture, infrastructure dependencies, and API integrations
- Work closely with product, engineering, IT, and security teams to understand how systems communicate, store data, and scale
- Develop clear and up-to-date process flows, deployment guides, service ownership docs, and onboarding materials
- Capture and organize core platform knowledge that currently lives in Slack and Teams, in people's heads, or across disconnected documents
- Own and maintain a knowledge management system or internal wiki that product and technical teams can rely on
- Help reduce technical debt by making undocumented systems visible and understandable, enabling better decision-making
- Assist product managers and engineers in documenting new systems and features at launch
- 3+ years of experience in technical writing, systems analysis, or product documentation for software platforms
- Familiarity with cloud architecture, APIs, data flows, and security concepts (even if not an engineer)
- Strong attention to detail and an ability to ask the right questions to uncover edge cases and interdependencies
- Proficient in tools like Confluence, Notion, Lucidchart, or similar documentation platforms
- Excellent writing and organizational skills with a love for clarity, accuracy, and reducing chaos
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