Field Marketing Director - K12 Food Service - Duval School District, Jacksonville, FL

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit

Job Summary

Hey there, future Field Marketing Manager!
If you're ready to help ensure every kid leaves the cafeteria happier and healthier, we want you on our team. As a Field Marketing Director at Chartwells, your mission is to bring a dash of fun and excitement to our programs and services. From sprucing up the cafeteria environment to developing new student engagement programs, you'll be the magician behind the scenes—detailing and refining marketing standards, crafting solutions to improve student and operator experiences, and driving participation in school meal programs.
A key part of your role will also be training and empowering our in-unit directors on how to implement and successfully roll out marketing strategies. You'll serve as a mentor and guide, helping them bring marketing to life in their schools in a way that’s engaging, effective, and aligned with our mission.
This is a boots-on-the-ground role, meaning you'll be actively present in school districts Monday through Friday—collaborating with teams, supporting on-site initiatives, and bringing energy and creativity directly into the schools we serve.
We're looking for someone with excellent communication and critical thinking skills, and a heart that beats for service. If you're passionate about making a difference where it matters most, we’d love to meet you.


The Ask:
• Plan and implement marketing programs in partnership with Operators, support teams and leadership to ensure continued engagement from students, clients, and communities.
• Show off your influencing skills and make a difference through others who may not report directly to you.
• Be the go-to person for training and supporting operators. Help them implement student-facing and front-of-house programs that make every day in the cafeteria exciting.
• Make sure our operators have the tools and know-how to keep our programs running efficiently.
• Let your creativity flow as you develop and maintain marketing and merchandising tools, including presentations, diagrams, and pictures.
• Conduct marketing audits to ensure our front-of-house operations are outstanding. Partner with operators to keep the good times rolling.
• Build implementation tools, materials, modules, and procedures. These will be your secret weapons for training and developing our outstanding team members.
• Team up with Culinary and Nutrition teams to cook up some amazing programs. It's about bringing people together for a delicious and nutritious experience.
• Collaborate with other partners to make sure our business strategy is a slam dunk.
• Dive into focus groups and surveys to uncover key market insights and keep our marketing strategy ahead of the curve.
• Work closely with our strategic accounts, addressing their needs and turning risks into opportunities.
• Collect data and report on return on investment and key performance metrics.


Preferred Qualifications:
• 5+ years’ experience in marketing and/or training, preferably in foodservice, or in operations/culinary roles with demonstrated ability to market programs, merchandise, and build outstanding customer experiences
• Bachelor’s degree from an accredited college or equivalent experience in multi-unit foodservice or hospitality management in lieu of degree
• Excellent written and verbal communication skills
• Adept at addressing large groups, whether it's in person or virtual
• Ability to set priorities and stay organized in a changing environment
• Demonstrated ability to lead implementation and produce positive outcomes by working through teams
• Microsoft Office proficiency: Word, Excel, Outlook, Forms and especially PowerPoint
• Ability to travel between schools daily

Apply to Chartwells Schools today!

Chartwells Schools is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12 are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1444146

Chartwells K12

SHANNON MOORE

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