General Manager, Kennedy Space Center

The opportunity

Delaware North Parks and Resorts is hiring a full‑time General Manager to join our team at the Kennedy Space Center in Merritt Island, Florida. As a General Manager, you will be responsible for maintaining and enhancing the market position of Kennedy Space Center as a premier operation for Delaware North in a cost‑effective and profitable manner. If you enjoy working with people from diverse backgrounds, like a fast‑paced job, and seek hands‑on learning, our Parks and Resorts team invites you to apply today.

Pay

Minimum – Anticipated Maximum Base Salary: $168,700 - $231,900 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends‑and‑family discounts at many of our hotels and resorts

What will you do?

• Build and strengthen the client relationship with NASA, driving a shared vision to position Kennedy Space Center as Florida’s top attraction
• Direct and oversee departmental operations to ensure efficiency, profitability, and exceptional quality and service standards
• Establish and enforce procedures for safety, compliance, employee and guest relations, internal controls, and asset security
• Lead and mentor department leaders in a complex union environment, fostering employee engagement, development, and a positive culture
• Monitor financial performance, control expenses, and implement strategies to improve operational efficiency and long‑term profitability

More about you

• Bachelor’s degree in business administration or related field preferred
• Minimum of 10 years of management experience at a senior level required, preferably in recreation, attractions, lodging, or retail
• Ability to pass NASA security clearance
• Prior experience with federal contracts highly preferred
• Sound business judgment and determination
• Proficient in Microsoft Office Suite

Who we are

Delaware North is the food and beverage, and retail partner at The Kennedy Space Center Visitor Complex since dating back to 1995. The Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. It features exhibits and displays, historic spacecraft and memorabilia, shows, educational camps and programs, two IMAX theaters, and a range of bus tours.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.