Screening Outpatient Floor Lead

Job Description

Job Description

About Company:

Evolution Research Group (ERG) is dedicated to delivering high-quality Phase I–IV clinical trial execution to help sponsors bring lifesaving and life-enhancing therapies to market quickly and safely. Founded in 2014, ERG has grown into a leading neuroscience clinical development company, with affiliate sites across the U.S. and deep expertise in clinical pharmacology, psychiatry, neurology, acute pain, and metabolic disorders. ERG has completed over 5,000 trials and continues to expand into high-need therapeutic areas in the U.S. and globally.

Why join us? We offer a supportive culture, meaningful work, and the opportunity to contribute to cutting-edge research alongside industry leaders. Plus, we offer competitive benefits include medical and dental coverage, a matching 401(k), and paid time off to recharge.

About the Role:

The Screening Outpatient Floor Lead plays a pivotal role in overseeing and coordinating the daily operations of the outpatient screening floor within a professional, scientific, and technical services environment. This position ensures that all screening procedures are conducted efficiently, accurately, and in compliance with established protocols and regulatory standards. The lead is responsible for managing a multidisciplinary team, facilitating communication between staff and management, and addressing any operational challenges that arise during the screening process. By maintaining a high standard of patient care and operational excellence, the Screening Outpatient Floor Lead contributes directly to the overall success and reputation of the outpatient services. This role requires a proactive leader who can balance administrative duties with hands-on support to optimize workflow and patient experience.

Minimum Qualifications:

• Bachelor’s degree in healthcare administration, nursing, or a related field.
• Minimum of 3 years of experience in outpatient clinical operations or healthcare management.
• Demonstrated leadership experience in a clinical or healthcare setting.
• Strong knowledge of outpatient screening procedures and regulatory compliance requirements.
• Excellent communication and organizational skills.

Preferred Qualifications:

• Master’s degree in healthcare administration, public health, or a related discipline.
• Certification in healthcare management or leadership (e.g., Certified Medical Manager, Certified Healthcare Leader).
• Experience with electronic health record (EHR) systems and data management.
• Background in quality improvement initiatives and patient safety programs.
• Familiarity with federal and state healthcare regulations and accreditation standards.

Responsibilities:

• Supervise and coordinate daily activities of the outpatient screening floor to ensure smooth and efficient operations.
• Lead, mentor, and support a team of clinical and administrative staff, fostering a collaborative and productive work environment.
• Monitor compliance with clinical protocols, safety regulations, and quality standards to maintain high levels of patient care.
• Manage scheduling, resource allocation, and workflow to optimize patient throughput and minimize wait times.
• Serve as the primary point of contact for resolving operational issues, communicating updates, and implementing process improvements.

Skills:

The Screening Outpatient Floor Lead utilizes strong leadership and interpersonal skills daily to guide and motivate the team, ensuring cohesive and efficient operations. Analytical skills are essential for monitoring workflow, identifying bottlenecks, and implementing process improvements that enhance patient care and operational efficiency. Effective communication skills facilitate clear and timely information exchange between staff, management, and patients, which is critical for resolving issues and maintaining compliance. Proficiency with healthcare technology, including EHR systems, supports accurate data management and reporting. Additionally, problem-solving abilities enable the lead to address unexpected challenges promptly, maintaining a safe and productive outpatient environment.