Ocean Export Manager
- Manage and further develop efficient and effective flow of work to attain optimum efficiency and productivity of department.
- Identify the existence and cause of problems and solutions to correct them.
- Utilize reports to quantify and prioritize workload.
- Manage communication with export related authorities, customers and suppliers in all relevant countries as necessary to ensure efficient, positive and lawful relations, support and activities.
- Work with other departments in order to establish and maintain effective and relevant export activities and support in relation to the organizations operating functions.
- Initiates, promotes, supports and implements change in order to increase organizational effectiveness.
- Make sound decisions based on analysis, experience and good judgment.
- Ensure staff has the training and resources necessary to perform their jobs.
- Negotiate with local carriers on spot pricing; issue rate quotes.
- Responsible for TSA compliance and maintenance for the branch.
- Provides quotes for internal and external clients.
- Takes part in outside sales activities with sales or management staff.
- Maintains current records on all truckers locally; i.e. insurance certs, current tariff.
- Coordinate work activities between office staff and 3rd party warehouse.
- Delivery documents to both 3rd party warehouse and US Customs for Export department.
- Meet with SSL, ocean carriers, warehouse agents, and Truckers to review service needs.
- Handle all shipments with compliance needs.
- Maintain local pricing recorders from all carriers.
- Audit Export files for compliance and Business process.
- Audit Export files for profitability.
- Handle processing of all dangerous goods shipment for Air Export.
- Take department concerns to upper levels of management as needed.
- Keep track of service faults by 3rd party warehouse.
- Other duties as requested SUPERVISORY RESPONSIBILITIES:
- The incumbent will directly and/or indirectly supervise employees
- Conduct performance evaluations for export department staff.
- Recommend hiring, firing and promotions.
- Identify and resolve personnel issues.
- Manage staff schedules.
- Create an environment that encourages others to develop professionally.
- Will supervise directly or indirectly employees.
- Excellent organizational and time management skills
- Excellent written and verbal skills
- Strong computer skills including Microsoft Office suite
- Detail oriented, able to multitask and meet deadlines
- Self-motivated, able to work in a team and independently
- Strong knowledge of regulatory compliance with export rules and regulations
- Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others
- Able to interact positively and effectively with co-workers, subordinates and supervisors
- High school diploma or GED. College Diploma, a plus.
- Minimum 7 years relevant Export (Air or Ocean) and freight forwarding experience.
- Minimum 3 years supervisory experience.
- Knowledge of procedures for international and domestic freight, trucking and warehouse services.
- TSA compliant.
- Dangerous Goods awareness.
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