Receptionist - Front Desk (English & Portuguese)

Job Description

Job Description

Receptionist - Front Desk (English & Portuguese)

JOB DESCRIPTION

The duties and responsibilities of the position are to be carried out in a manner that is consistent with the goals, values and operating principles of our Client, and in conformity with all laws and regulations governing the Company. Every associate is to read and understand the policies and procedures of their department as well as those of the Company to ensure smooth operations, satisfactory audits and examinations. Every associate is to conduct business relationships in a manner that will enhance the overall marketing effort of the Company.

POSITION SUMMARY

The Receptionist/Administrative Assistant facilitates the efficient operation of the assigned department by performing a variety of clerical and administrative tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Guides incoming traffic of clients to their respective areas
• Manages calendars, schedules appointments, makes travel arrangements
• Acts with guidance from management when handling sensitive matters
• Works effectively with other staff and meeting participants to efficiently and effectively schedule meetings and assign conference rooms
• Coordinates conference call arrangements and prepare space
• Prepare Expatriate travel report and submit to HR department
• Prepare daily mail report and distribute mail
• Keep track of usage of, order and organize supplies as needed throughout the Company
• Actively, enthusiastically supports the team to ensure that customer expectations and company goals are obtained
• Attend and/or complete all required training as assigned
• Communicate effectively with other Departments.
• Ordering of Supplies as needed (forms, brochures, etc.).
• Writes, reviews, translate documentation as needed.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Proper use of office equipment (i.e.: computers, telephones, television, etc.) requesting repairs and/or maintenance when needed
• Filing, copying, faxing or scanning of any departmental reports or materials
• Perform other related duties as required to accomplish the objectives of the position
• Attend occasional meetings, events, and/or trainings on weekends or holidays as per business need

EDUCATION AND/OR EXPERIENCE

Minimum two years of prior related experience required; supervisory experience preferred. High school diploma or general education degree (GED) required; college degree preferred.

OTHER SKILLS/QUALIFICATIONS

• Ability to effectively present information and respond to questions from directors, managers, clients (both internal and external) and the general public
• Excellent ability to communicate in English and Portuguese, verbally and in writing; Spanish is a PLUS
• Strong analytical and organizational skills with attention to detail
• Proficient in various computer software and banking applications
• In depth knowledge of all bank policies, procedures and compliance requirements
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to ensure confidentiality, security and safekeeping of bank and customer information
• Is consistently at work and on time; Ensures work responsibilities are covered when absent
• Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; ability to multitask
• Displays original thinking and creativity; self-starter; generates suggestions for improving work.
• Treats others with respect and consideration regardless of their status or position.
• Demonstrates accuracy and thoroughness
• Must be accustomed to professional, business office environment in manner and dress.
• Must demonstrate excellent human relations skills with customers and bank associates.
• Must be willing to participate as a team member and eager to tackle new assignments.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual performs duties in an office environment. He or she maintains frequent contact with supervisors, employees and customers. The noise level in the work environment is usually moderate.

Company Description

PrideStaff Financial is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff Financial has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!

Our Mission: Consistently provide client experiences focused on what they value most.

Company Description

PrideStaff Financial is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff Financial has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance! \r\n\r\nOur Mission: Consistently provide client experiences focused on what they value most.