Patient Account Specialist

Description

Lake Butler Hospital is a critical access hospital in North Florida providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.

We are seeking a knowledgeable Patient Account Collection Specialist to join our team!

For full-time employees, we offer medical benefits, paid time off, 401k after one year of service, discounts at Willow Cafe and more!

Job Summary :

This role is responsible for accurately posting patient and insurance payments. In conjunction with the Director of Revenue Cycle Management, responsible for safeguarding the company’s accounts receivable and assuring the company’s collections are maintained at acceptable standards while continually striving to decrease the days outstanding in accounts receivable and maximizing the incoming cash flows by overseeing the day-to-day collections. Improve overall rate of collections on gross charges for all financial classes. Makes recommendations regarding bad debt and Indigent Care qualifications as needed. Welcoming and helpful attitude towards all patients and clients. Perform other duties as required by the Director of Revenue Cycle Management.

Requirements

Education: Requires high school diploma or equivalent. Associate degree preferred.

Experience: 3 years’ experience related to medical/hospital setting required. Registration, Collections, and Insurance experience required.

Skills: Excellent grammar and communication skills. Computer skills, including all Microsoft Office software to include Word and Excel. Effective oral and written communication skills. Ability to type 45 wpm, use a 10-key calculator. Attention to detail and good record-keeping skills a must.

Knowledge: Knowledge of medical terminology.

Abilities: Able to read and understand the Explanation of Benefits for all insurances. Ability to type 45 wpm and use a 10-key calculator. Accurate, mature, flexible person who is meticulous to detail. Self-starter. Displays responsibility to confidentiality aspects of medical/financial information. Pleasant attitude in dealing with the public and various levels of staff.

OSHA Categories: Category III - Normal routine involves no exposure to blood, body fluid or tissue, and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid

Physical Requirements

Light Work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

• Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
• See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
• Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
• Stoop, kneel, crouch, or crawl (Position self (to), Move)
• Walk (Move, Traverse)
• Stand or Sit (Stationary Position)
• Pushing or Pulling
• Repetitive Motion
• Reaching
• Taste/Smell (Detect, Distinguish, Determine)
• Exposure to Dust
• Noise