MCPP- Communication Quality Control Inspector - (Philippines)
MCPP- Communication Quality Control Inspector - (Philippines) Belong, Connect, Grow, with KBR! Program Summary The scope of this position is to manage the quality program for the Marine Corps Prepositioning Program - Philippines (MCPP-PHIL) communications equipment to include the development and enforcement of maintenance and supply policies and procedures. The MCPP-PHIL Communications Quality Control Inspector will report directly to the MCPP-PHIL Quality Manager. Job Summary
- Plan, coordinate, and execute the performance of all quality management functions for the MCPP-PHIL Task Order by implementing the following:
- Collect and analyze data to make decisions that improve Marine Corps communications equipment readiness, maintenance quality, performance, efficiency, and customer satisfaction.
- Conduct detailed technical inspections on prepositioned communications equipment.
- Interpret and communicate technical manual requirements to workforce and management.
- Analyze and display Global Combat Support Systems Marine Corps, and MDSS II data to ensure that equipment is ready for delivery to the customer.
- Monitor and update the Quality Management Data Base (IQS).
- Ensure that all customer generated quality complaints are answered properly and in a timely manner.
- Interpret the Statement of Work and how it applies to the quality program for communications equipment.
- Serve as liaison to government Quality Assurance Equipment Specialists, facilitate and maintain an excellent working relationship with all government counterparts.
- Monitor the activities of all personnel engaged in the communications equipment maintenance process, to improve quality and customer satisfaction.
- Use and interpret quality data and reports to identify maintenance status, trends, and process deficiencies.
- Provide quality presentations and metrics to brief senior leadership and make recommendations on ways to improve quality and reduce non-conformances.
- Coordinate with management to brief and train employees on the techniques and tools to identify, analyze, and lead efforts to solve problems and to provide improved customer satisfaction.
- Conduct training on quality trends and ways to improve quality.
- Identify opportunities for process improvements. Establish and lead teams to work process improvement initiatives. Document team progress.
- Collect, monitor, display, interpret, and communicate process metrics to senior management team.
- Achieve quality performance and productivity goals.
- Provide coordination with other groups to accomplish tasks outside normal areas of responsibility.
- Develop and implement new maintenance processes/procedures as needed and make recommendations to improve ISO documents.
- Attend all quality related meetings and technical presentations.
- Perform all other duties as assigned.
- Must have knowledge of quality management systems (QMS) and quality control processes.
- Proficiency in quality assurance methodologies and tools.
- Must have two years related work experience conducting quality audits, inspections, and implementing corrective actions.
- Completion of related formal training such as Ground Electronics Transmission Systems Maintainer (MOS 2841) or Signal Corps - 25 Series MOS.
- In lieu of formalized training, a combination of college credits, professional certification, or other education, and directly related work experience may be considered.
- Must have four years of directly related work experience in the communication maintenance field.
- Requires the ability to review and apply technical specifications and requirements.
- The ability to analyze equipment and forecast spare part equipment is required.
- Must have the ability to analyze maintenance repair or operation to determine methods of improvement.
- Must have strong written and oral communication skills.
- U.S. Stateside Driver's License
- Active Department of Defense secret security clearance.
- U.S. Passport
- FBI Background investigation with no criminal, civil, or security violations.
- Must be able to obtain and maintain a Philippines Work Visa.
- USMC MOS 2805, 2862
- Complete the Maintenance Chief Course or equivalent.
- In-depth understanding of Marine Corps policies, regulations, and orders.
- Working knowledge of Marine Corps equipment/materiel and associated logistics processes.
- Strong oral and written communication skills.
- Strong analytical skills.
- Working knowledge and application of quality assurance concepts, principles, and techniques.
- In-depth understanding of the services Marine Corps Prepositioning Program provides to the customer and the processes and techniques used to deliver these services.
- Ability to comply with all established methods, quality standards, and time schedules applicable to this position.
- Working knowledge of personnel management, concepts, principles, and techniques.
- Ability to comply with all established methods, quality standards, and time schedules applicable to this position.
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