AV Commissioning Technician

IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV/IT) systems since 2002. We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs. IM Solutions is a small business ($2M) located on the Space Coast of Florida just minutes from beautiful east coast beaches.

IM Solutions is searching for an AV Commissioning Technician responsible for ensuring AV systems are fully operational, calibrated, and meet performance specifications before handover to the client. This role performs programming, system testing, configuration, and troubleshooting to ensure seamless functionality.

Reports to: Installation Manager

Key Responsibilities:

• Configure and/or program control systems, digital signal processors (DSPs), audio mixers and any other specialty devices used in the system design.
• Conduct final system testing, calibration, and quality assurance checks before project completion
• Troubleshoot and resolve performance issues in AVIT system configurations
• Verify proper functionality of control systems, signal flow, and network integration
• Provide training and documentation to end-users for system operation
• Work closely with engineers and field technicians to implement the system as specified in the engineering documentation.
• Maintain redline documents, and system configuration to be updated for final customer deliverables package.
• Maintain any other detailed commissioning reports and compliance documentation as needed.
• Stay informed on firmware updates and best practices in system commissioning

Essential Duties:
This is a partial list. Other duties may be assigned as needed.

• Perform system commissioning, including testing, calibration, and optimization
• Ensure all AV systems meet design and performance requirements
• Identify and resolve technical issues before system handover
• Document configurations and provide training materials for end-users
• Maintain knowledge of AV networking, control systems, and signal processing
• Assist in troubleshooting complex technical challenges
• Provide feedback to engineering and installation teams for continuous improvement

General Duties:
This is a partial list. Other duties may be assigned as needed.

• Maintain knowledge of AV networking, control systems, and signal processing
• Assist in troubleshooting complex technical challenges
• Provide feedback to engineering and installation teams for continuous improvement

Required Qualifications:

• 5+ years of experience in AV commissioning and system testing
• Strong understanding of AV signal processing, networking, and control system programming
• CTS, CTS-I or equivalent certification preferred
• High level of experience with DSPs, control systems, and network audio/video distribution technologies
• Excellent analytical and troubleshooting skills
• Great communications ability to clarify and meet customer expections

IM Solutions Core Values Alignment
Core values are the most important aspects of the IM Solutions culture.

• Life-Long Learning - Personal commitment in learning inspires us to continually grow
• Relationship Focused - Growing together; team, customers, community
• Positivity - Positive thinking will give us positive results
• Solutionist - Passionate and reliable problem solving is in our DNA

If your personal core values align with ours, you can find success at IM Solutions.

Physical Demands

• Ability to drive a company provided fleet vehicle.
• Ability to load and unload equipment weighing a minimum of 35 pounds.

The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits

• Paid time off
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Simple IRA with Company Match
• Bonuses based on performance

Work Schedule

• Flexible 9 / 80 work schedule with every other Friday off