Bicycle Technician - Full Time - Naples North East

Summary

Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!
In this job you will

• Assemble and prepare bikes for sale.
• Perform a variety of service functions on new and used bikes.
• Provide one of a kind customer service through direct and detailed interaction with customers.

You are

• Dependable
• People-oriented
• Adaptable
• Detail-oriented
• Proactive
• Positive
• Problem solver

Repair experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include but are not limited to:

• Apply shop standards in the assembly and repair of bikes and skis across the full product line.
• Evaluate the mechanical condition of the product and estimate the cost of repairs.
• Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
• Meet or exceed shop production standards.
• Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
• Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
• Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
• Operate cash register as necessary.
• Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace.Install and adjust speed and gear mechanisms.
• Assemble new bicycles.
• Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
• Align wheels.
• Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
• Shape replacement parts, using bench grinders.
• Repair holes in tire tubes, using scrapers and patches.
• Weld broken or cracked frames together, using oxyacetylene torches and welding rods.
• Paint bicycle frames, using spray guns or brushes.
• Install and adjust brakes and brake pads.
• Help customers select bicycles that fit their body sizes and intended bicycle uses.
• Sell bicycles and accessories.
• Install new tires and tubes.
• Clean and lubricate bicycle parts.
• Order bicycle parts.
• Build wheels by cutting and threading new spokes.
• Install vehicle parts or accessories.
• Adjust vehicle components according to specifications.
• Explain technical product or service information to customers.
• Sell products or services.
• Install vehicle parts or accessories.
• Perform basic equipment maintenance.
• Order materials, supplies, or equipment.
• Assemble mechanical components or machine parts.
• Install vehicle parts or accessories.
• Adjust vehicle components according to specifications.
• Assemble mechanical components or machine parts.
• Install vehicle parts or accessories.
• Align equipment or machinery.
• Disassemble equipment for maintenance or repair.
• Grind parts to required dimensions.
• Repair tires.
• Operate welding equipment.
• Paint surfaces or equipment.
• Other duties as needed/ assigned.

Requirements

Requirements include but are not limited to:

• Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
• Previous bike assembly experience or equivalent preferred
• Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
• Strong attention to detail
• Ability to maintain open and positive relations with employees and customers
• Interest in developing own skills and knowledge
• Availability to work a flexible schedule based on business needs, including evenings and weekends
• Ability to periodically lift 40 pounds

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

• Adjustable hand wrenches
• Bench mount stands Wall mount stands
• Bike cable cutters
• Box end spanners
• Cable cutters
• Cable stretchers
• Cassette lock ring tools
• Chain checkers
• Chain cleaner brushes
• Chainring nut wrenches
• Compact scissors
• Component cleaning brushes
• Cone wrench sets
• Crank bolt wrenches
• Crank pullers
• Crown race setters
• Derailleur hanger alignment gauges
• Desktop computers
• Floor pumps
• Folding hex wrench sets
• Frame taps
• Handlebar holders
• Hex tools
• Inventory management software
• LightSpeed Cloud
• Linkage clamps
• Minipumps
• Multipurpose hammers
• Needle nose pliers
• Offset brake wrenches
• Open end wrench sets
• P-handled hex wrenches
• Pedal Powered Software Bicycle Repair Man
• Pedal wrenches
• Personal computers
• Phillips head screwdrivers
• Point of sale terminals
• Portable repair stands
• Precision spoke wrenches
• Repair Traq
• RepairTRAX
• Screw type chain tools
• Shop repair stands
• Side cutter pliers
• Spoke gauges
• Sprocket removers
• Straight blade screwdrivers
• Threadless nut setters
• Three-way hex wrenches
• Tire levers
• Wall mount stands
• Web browser software
• Wheel truing stands

Benefits

A competitive benefits package including store discount and flexible scheduling is available to all associates.

About Us

We are Locally Owned and Family Operated since 2006

With 16 locations in Southeast and Southwest Florida, our exceptional team of cycling enthusiasts is here to serve all of your cycling needs. Whether you’re new to the sport or a lifelong cyclist, we’re here for you!

Since 2006, we've provided South Florida's cyclists warm, trustworthy service at our family-owned shops. From our first Trek concept store in Estero to our many locations today, our mission has remained the same: To transform lives, one bike at a time—and promote health, joy, and community while we're at it.

Our mission has helped us rank as one of America’s Best Bike Shops eight years running and become a top 10 Trek dealer in North America.

Join us as we transform lives one bike at a time. We can't wait to see where we go together.