Senior Engineer, Middleware Platform

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s Information Technology Team has an exciting career opportunity for a full-time Senior Middleware Platform Engineer reporting to the Director, Database Platforms .

The position is onsite and based in Miramar, Florida.

POSITION SUMMARY:

The Senior Middleware Platform Engineer is responsible for the design, development, operation, and maintenance of software and infrastructure related to Middleware Platform technology. This individual utilizes technical knowledgeable in both software and infrastructure necessary to define strategic direction on how to solve technical business problems by means of following a systematic troubleshooting methodology. This position employs software, infrastructure, and communication technologies to accomplish assignments.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor Production environments and collaborate with various teams to resolve Mission Critical issues.

• Provide expert advice and consultation in Tibco, Kubernetes, Tomcat, IBM WebSphere Application Server, messaging solution (message broker, MQ)
• Create SOPs for Middleware Operations for Optimum Infrastructure Solutions.
• Provide level 2 and 3 production support for Middleware components and applications.
• Lead problem resolution and improvement efforts.
• Drive constant interaction with application support, developers and other infrastructure teams.
• Enhance Middleware and Integration operating procedures and engineering patterns.

QUALIFICATIONS:

• BS or MS in Computer Science or related degree from an accredited university

• 7+ years’ experience designing and developing, and supporting large systems with the following characteristics:

• High Availability
• Scalable performance
• Service oriented
• Loosely coupled integration

• Experience in Information Technology and mid-level relevant Middleware experience.
• Good Administration skills on Tibco, Kubernetes, Tomcat, WebSphere Application Server and Weblogic.
• Experience with Web Servers e.g., Apache, IBM Server, IIS etc.
• Experience with at least one Messaging product e.g., WebSphere MQ, Active MQ etc.
• Experience with Integration Technologies e.g., IBM Datapower, Apigee.
• Provide support for Global Scape (SFTP) Fresh Installation/Setup new data transfers on the Global Scape platform.
• Provide assistance with troubleshooting data exchange related issues.
• Suggest improvements to our data exchange environment to increase our availability and reduce our failure rate.
• Ensure all transfers maintain proper levels of security by enabling secure protocols and encryption end to end.
• Good scripting skills in Shell, Perl, Python etc.
• Experience in troubleshooting production issues and problem solving.
• Exceptional written and verbal communication skills to deal with different teams in the organization and external customers.
• Expert level of knowledge on UNIX/Linux OS/Windows.
• Experience with at least one ticketing tool e.g., ServiceNow, Viper, Jira etc.
• You should be enthusiastic and have the urge to learn innovative technologies and accept challenges.
• Should have ITIL standards exposure with respect to Change, Incident and Problem.
• Must have worked and supported complex distributed infrastructure involving Network, Load Balancers, Middleware, Storage, Databases etc. and should have the ability to drill down issues quickly.

Preferred Attributes:

• Ability to work independently and as part of a team.
• Strong analytical skills and attention to detail.

Power Skills:

• Action Oriented
• Collaborates Effectively
• Communicates Effectively
• Drives Results
• Situational Adaptability

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.