Pro Shop Manager
Education and/or Experience
- High School diploma or GED required. Bachelor's Degree preferred.
- Basic computer skills, including proficiency in Microsoft Office and POS system.
Job Knowledge, Core Competencies and Expectations
- Able to manage all aspects of Pro Shop.
- Supervises and trains shop personnel.
- Knowledge of and ability to perform required role in emergency situations.
Job Summary (Essential Functions)
Responsible for the overall retail operation of the Pro Shop. Create merchandising displays to maximize sales and product turnover. Provide superior customer service. Observe club's safety rules and regulations.
Job Tasks/Duties
- Answers questions concerning club services.
- Ensures that all members and guests are checked in and billed properly.
- Reminds all members and guests of rules and regulations governing property usage.
- Maintains billing charges of members and guests; submits billing charges to accounting department in a timely manner.
- Develops open-to-buy procedures for each category.
- Promotes daily Pro Shop sales and superior customer relations.
- Plans, promotes, merchandises and markets special events and sales.
- Develops and maintains shop displays.
- Monitors the receiving and checking-in of all merchandise.
- Processes all paperwork and coding on invoices.
- Coordinates inventories and provides monthly inventory reports.
- Maintains all inventory SKU controls for all items in inventory and pricing.
- Monitors procedures for special orders and returns.
- Signs for and accepts full responsibility for a cash bank to be used for operational needs.
- Assists customers with merchandise selections; works at sales counter as necessary.
- Selects, trains, supervises, schedules and evaluates Pro shop salespersons.
- Creates and maintains an approved vendor list.
- Supervises and maintains the point-of-sale (POS) system.
- Charges members and guests for golf car usage.
- Coordinates shop changeovers for special events and seasons.
- Attends staff meetings.
- Cleans and maintains the Pro-Shop, golf carts and outside area.
- Manages, maintains and promotes memberships.
- Completes other tasks as assigned by the General Manager.
Physical Demands and Work Environment
- Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
- Frequent lifting, bending, climbing, stooping and pulling.
- Frequent repetitive motions.
- Continuous standing and walking.
Availability
· Able to work weekends hours
Ideal candidate will be a self starter and proactive in completing job duties. This position is in Indiantown, Florida. You must be able to interview in person.
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Application Question(s):
- Do you have experience working in retail?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 4 years (Required)
- Supervising: 3 years (Required)
Work Location: In person
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