Epic Interfaces Analyst
- Serve as the Epic Interface Analyst responsible for designing and delivering interfaces during the build phase of an Epic implementation, with primary ownership of Epic Bridges (HL7) build and configuration.
- Conduct Epic Bridges Interface Analyst application build, testing, refinement, and issue resolution, as well as coordination with operational stakeholders to ensure fulfillment of requirements and support of less experienced client analysts
- Build, configure, and support interface workflows using Rhapsody Integration Engine (routing, transforms, orchestration, monitoring) to enable reliable clinical/business data exchange.
- Partner with Epic application/build teams and downstream system owners to translate integration requirements into technical designs, build artifacts, and testable deliverables.
- Drive quality through unit testing and support system/integration testing and UAT (user acceptance testing) readiness for assigned interfaces.
- Leverage prior Epic implementation experience to anticipate build-to-test-to-go-live cutover needs and reduce interface-related project risk.
- Design, develop, and unit test Epic Bridges interfaces (e.g., ADT, ORM/ORU, SIU, results, charges as applicable), including message validation, error handling, and reprocessing strategy; document build decisions and configuration.
- Configure and maintain Rhapsody routes/components (filters, transforms, acknowledgements, queues, alerts) and establish operational monitoring to support stable build progression into testing.
- Gather integration requirements and collaborate with Epic functional/build teams on integration design, including field mappings and workflow impacts; participate in design sessions and requirements/design decision-making.
- Support end-to-end integration testing, troubleshoot defects across Epic ↔ Rhapsody ↔ downstream systems, and drive issues to closure with clear root cause, remediation, and retest evidence.
- Coordinate interface build readiness for key build-phase milestones (configuration freeze, test cycle entry) and communicate risks/issues to the project manager with mitigation options.
- Must have current Epic Bridges Certification
- Prior Epic implementation experience
- Hands-on experience with Rhapsody Integration Engine in healthcare integration delivery
- 5+ years of recent experience with Epic implementations
- Demonstrated experience across the full Epic implementation lifecycle (including design, build, testing, activation and go-live stabilization support)
- Ability to drive timely completion of build and testing tasks, and serve as a resource / lead
- Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
- Demonstrative understanding of technical documentation
- Limited immigration sponsorship may be available
- Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
- Strong desktop skills including Word, Excel, PowerPoint
- Work Experience/Direct Knowledge of clinical area or business area to be supported
- Self Motivated, highly-organized and detail oriented skills are required
- Effective verbal and written communication skills
- Superior communication and customer service abilities
- Team player with the willingness/ability to work in a collaborative environment
- Must be able to operate independently or with minimum supervision
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