Customer Service - Ice Cream and Candy Shop

Job Description

Job Description

Pecan Jacks is a gourmet Ice Cream & Candy Kitchen located in Santa Rosa Beach. We are passionate about the candies and ice cream we create and the experience our customers have while in our stores. We are looking for full or part-time team members for seasonal and permanent positions in both of our Santa Rosa Beach FL locations.

If you love gourmet candy, chocolates, ice cream and making people happy, this job is for you! You must be very friendly, high energy, positive, and a responsible ice cream lover who wants to have fun sharing your knowledge of sweets with our customers.

You will be responsible for greeting and providing all customers an experience of tasting and learning about our sweets while reaching your sales goals. You will also be responsible for the cleanliness and overall appearance of the store. You must be comfortable with a POS system using iPad technology.

Qualities of an awesome Pecan Jacks team member

• You are a natural self-starter with an outgoing personality and a strong sense of stability.
• You work well independently or as part of a team.
• You love to exceed your sales goals and complete all of your tasks.
• You view customers as your friends and strive to build lasting customer relations.
• You are proud of your work environment and it shows by keeping it clean and neat.

Requirements for this position include

• Must be at least 16 years old.
• Able to work nights, weekends and holidays.
• Prior experience preferred in upscale specialty food, drink or retail.
• Ability to learn and retain all product information.
• Must be dedicated and strong service oriented.
• Ability to multi-task in a fast paced environment.
• Must demonstrate a natural fast pace with attention to detail.
• Excellent verbal, written, telephone and communication skills.
• Ability to lift 30 pounds and work on your feet during your shift.
• Must have reliable transportation.

Salary: DOE

Please apply at

or send resume via email

Job Types: Full-time, Part-time

Salary: Hourly Rate depends on experience + tips

Pecan Jacks is a premium ice cream and candy brand known for handcrafted ice cream, pralines, brittles, and chocolates. As a growing company with an expanding national footprint, we’re committed to quality, consistency, and delivering an exceptional customer experience. Join a team where craftsmanship, cleanliness, and pride in product come first.

Company Description

Pecan Jacks is a premium ice cream and candy brand known for handcrafted ice cream, pralines, brittles, and chocolates. As a growing company with an expanding national footprint, we’re committed to quality, consistency, and delivering an exceptional customer experience. Join a team where craftsmanship, cleanliness, and pride in product come first.