Operations Support Assistant

Join a dedicated team passionate about supporting small and medium-sized businesses with high-quality HR services. If you have experience working in payroll, benefits administration, or HR support and are excited to be part of a high-performing team, this role is for you. Â Â

• Support payroll processing through data entry, verification, and quality checks.
• Assist with onboarding and offboarding processes for client employees.
• Maintain and audit employee and client records in HRIS and payroll systems.
• Support a wide range of administrative and operational activities, including  payroll processing and benefits administration .
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Assist with audits, reporting, and special projects.
• Provide support to the Director of Operations, the operations team, and client partners as needed.
• Other assignments as needed.

• 1–3 years of experience in payroll, benefits administration, and HR  support.
• An associate degree in HR, Business, or a related field is a plus.
• Experience  ​​​​​ working with iSolved or a similar payroll system.
• Experience in a PEO or HR services environment is highly preferred.
• Proficiency with technical software tools such as Microsoft Office Suite, HRIS systems, Dropbox, and HubSpot.

• Strong organizational skills with the ability to effectively manage multiple projects simultaneously.
• Bilingual (Spanish) -- essential for serving our diverse client base.
• Excellent customer service and relationship-building skills.
• Strong written and verbal communication skills.
• Problem-solving abilities and a proactive mindset.
• Ability to excel independently with little supervision.
• Friendly personality that fosters positive client interactions.

• Must be comfortable working in a fast-paced, dynamic environment where priorities may shift.
• This role requires prolonged periods of sitting at a desk and working on a computer.
• Ability to occasionally lift up to 30 lbs for office-related tasks.

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• Compensation $20-25/hour (based on experience and qualifications).
• Comprehensive benefits package (including 401k, health, dental, and vision insurance options).
• Work-life balance supported through paid time off.
• Opportunities for professional growth and development within the company.
• Supportive and respectful office culture that values growth and collaboration.

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