Medical Assistant PCC (Full Time, Days)

Job Summary

Assists in examinations and treatment of patients care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions.

Job Specific Duties

• Answers telephones routes calls takes and relays accurate phone messages.
  
• If applicable prepares and administers medications/immunizations to patients as directed by provider.
  
• Communicates all significant changes in patient conditions or behavior to clinicians and physicians.
  
• Ensures all medical record/patient charts contains necessary documentation for medical appointments. Completes charting collects and distributes medical record documents related to patient.
  
• Gathers data for general information special reports contacting other employees departments agencies and individuals for additional material. May prepare reports for provider approval.
  
• Maintains/prepares billing charge and reconciliation assist in completing claims forms and answers patient questions in reference to payment status.
  
• Runs reports for credit cards super bills and etc. Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits.
  
• Maintains a clean and orderly work area and patient rooms.
  
• Operates and maintains equipment in proper working condition/order. Ensures medical supplies and inventory are maintained.
  
• Performs and documents vital signs and measurements. Provides and documents patient and family education.
  
• Assists physician with simple procedures and patient transport. Collects specimens and distributes to laboratory for results.
  
• Prepares for patient visits by preparing /pulling charts printing super bills and informing physician and other clinical staff of changes in schedule.
  
• Schedules appointments diagnostic therapeutic verifies medical appointments obtains and/or verify authorizations.
  
• Processes medical documentation for office visit and follow-up with patient when required.
  
• Serves as receptionist conducts patient check-in registration collects fee for service/co-payments and verifies referrals insurance data patients address & other pertinent information.
  
• Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests.
  
• Enters electronic order for lab x-ray and medication/prescriptions for provider review and approval in electronic medical record.
  
• Process refills as directed by provider and written protocols.

Minimum Job Requirements

• Medical Assistant Certification (must maintain active and in good standing throughout employment) and a minimum of 3 years of Medical Assistant experience; OR must have at least one of the following and a minimum of 5 years of Medical Assistant experience:
  
  • Proof of graduation from an accredited Medical Assistant program
  • Emergency Medical Technician (EMT)
  • Licensed Practical Nurse (LPN)
  • Nursing Degree (e.g. ASN or BSN)
    
• American Heart Association BLS - maintain active and in good standing throughout employment

Knowledge Skills and Abilities

• High School education or equivalent preferred.
  
• Fluent in both English and Spanish highly preferred.
  
• Able to effectively communicate verbally and in writing.
  
• Basic computer and math skills.
  
• Excellent patient management customer service and interpersonal skills.
  
• Strong problem solving critical thinking and conflict resolution skills
  
• Ability to manage multiple priorities and strong time management skills
  
• Able to float to various Primary Care Centers while maintaining the delivery of clinical excellence and high-quality service
  
• Able to work effectively in a collaborative environment.