Showroom Manager - Design Assistant

Job Description

Job Description

High-end remodeling company searching for a Showroom Manager & Design Assistant.

You’ll be responsible for answering phones, scheduling appointments, managing the receiving of customer orders, and general office/showroom management.

Applicants should be extremely thorough, possess excellent communication skills, and have some background in sales and customer service.

Examples of good candidates:

Candidates need to be organized and able to manage multiple projects at a time. Experience in construction and design is a big plus.

• A showroom salesperson interested in kitchen and bath design with strong administrative skills
• A Junior designer looking to gain experience and eventually get promoted to designer
• An office administrator for a construction company with a strong interest in kitchen and bath design

Soft Skills for this role:

This role often requires task switching between long-term tasks and immediate ones like answering the phone or greeting a client when they walk in the door.

• Good communication skills
• High-level organization skills
• Active listener who can adapt to different communication styles
• Detail-oriented and timely with deliverables, Good follow-through, and follow-up
• A thirst for continuous improvement & learning

Hard Skills for this role:

This role requires expertise and demonstrable skills in design and construction.

• Excel / Google Sheets
• CRM software
• Knowledge of NKBA design standards
• Knowledge of basic construction techniques

Compensation:

We provide competitive salaries with significant year-end bonus opportunities. We also provide health insurance, 3 weeks of PTO, 14 paid holidays, and a paid week off from Christmas to New Year.

$52,000 - $55,000 yearly

• Facilitate communication between our customers and team to ensure customer satisfaction
• Increase productivity by creating record-keeping procedures for customer data filing systems
• Buy materials for the office when necessary

• Receiving and management of customer orders
• Assist designers with ordering, job folders, and other admin tasks

• Customer service experience in our industry is preferred
• Navigates computer programs with ease to provide a quick front-desk experience for customers
• Enjoys talking with customers and can communicate through verbal and written channels
• Shows ability to quickly finish very detailed work

McManus Kitchen and Bath is a boutique design-build remodeling company specializing in kitchen, bath, and whole-home remodels and additions.

The customer experience is very important to us; we want every client to enjoy their project from start to finish.

As a team, we value excellence and strive for continual improvement. We work hard during set hours (40 hrs a week) but also believe in balance, so we do not work weekends and we offer generous PTO, sick leave, and paid holidays.