Group Home Office Manager

Group Home Office Manager

Schedule: Monday - Friday 8:00am to 4:00pm

Pay: $17.00 - $21.00/hour

Location: Apopka, FL (local travel required)

Company Overview: Quest, Inc. is a nonprofit organization dedicated to empowering individuals with disabilities. We're on a mission to promote inclusivity, independence, and equal opportunities. Through programs like residential group homes and adult day training centers we excel to achieve our mission. Join us in making a difference and changing lives.

Company Values, Mission, and Vision: At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities. Our core values include striving for excellence, being passionate about helping people, taking pride in our work, maintaining a solutions-oriented mindset, and showing respect for all people.

Position Overview: The Group Home Office Manager at Quest, Inc. serves as a pivotal role in ensuring the smooth and efficient operation of our group home facilities. This position is responsible for overseeing administrative functions, coordinating with various departments, and providing support to both staff and residents. The Office Manager plays a key role in maintaining a safe, organized, and welcoming environment for all residents, while ensuring compliance with regulatory standards and company policies.

Benefits: Quest, Inc. offers medical, dental, and vision insurance, accident insurance, life and disability insurance, prescription drug insurance, flexible spending accounts, 401(K) with company match, Paid Time Off (PTO), Employee Assistance Program (EAP), Daily Wallet (early pay) and great discounts on theme parks, attractions and shows, hotels, flights, rental cars, concerts, sports, and live events, movie tickets, electronics and much more.

Key Responsibilities:

• Develop and maintain positive working relationships across all departments.
• Manage mail distribution and prepare documents for mailing, including client bills and financial logs.
• Complete various accounting tasks such as Purchase Orders, Credit Card Reconciliations, and Client Ledgers accurately and efficiently.
• Maintain and replenish office and facility supplies, including those for housekeeping and kitchen.
• Assist Directors with correspondence, including sending invitations, copying, and mailing implementation plans, and annual consent packets.
• Provide proactive assistance to all departments, embracing and fulfilling requests positively.
• Plan and prepare for special events, including purchasing and organization.
• Manage vehicle documents and coordinate with the Fleet manager for client demographics.
• Organize and manage records, ensuring efficient storage and inventory of in-house facility records.
• Track and prepare monthly paperwork for clients, ensuring accuracy in data entry in various systems like CAS and Avatar.
• Participate actively in meetings and training sessions, including departmental meetings.
• Maintain the offices in a neat and organized manner.
• Rotate through all homes to ensure completion of tasks and consistent standards across locations.
• Act as a liaison between external stakeholders and office management.
• Ensure timely entry of monthly safety data.

Qualifications:

• High School diploma or equivalent (GED) required.
• Basic computer skills, including application of MS Word, Excel, and Power Point.
• Valid unrestricted Florida Driver's License
• One year experience in an office environment required, 3 years preferred.
• Notary Public a plus
• Strong organizational and multitasking skills.
• Excellent communication abilities and a team-player attitude.
• Experience in office management, preferably in a healthcare or group home setting.
• Proficiency in standard office software and willingness to learn specific healthcare management systems.
• Ability to work flexibly, rotating through different locations as needed.

Equal Opportunity Employer/Disability/Veterans