Senior Manager of Sales

Job Description

Job Description

Salary:

AboutBalfour&Co.

Balfour & Co. is one of the worlds leading Collegiate and High School commencement services companies, offering innovative, personalized products like class jewelry, yearbooks, regalia, school uniforms and photography. With brands such as Balfour, GradImages, ArtCarved, and more, weve been helping students celebrate lifes most meaningful moments since 1913. Balfour has around 4,000 employees and operates in 3 countries.

JobSummary

The Director/Senior Manager of Sales is a results driven leader responsible for driving growth through strategic sales programs, customer relationships, and new business development. A key responsibility is managing Sales Representatives across the region to ensure effective execution of sales strategies. The role requires strong organizational and interpersonal skills, with the ability to balance multiple priorities while delivering exceptional service. The position oversees sales across the full product portfolio, including rings, regalia, diplomas, covers, photos, and yearbooks.

EssentialJobFunctions

• Drive regional and organizational sales growth through handson, fieldbased strategies with Sales Representatives.
• Implementstructuredsellingpracticesinthefield,includingcallplanning,pipelinemanagement,andreporting.
• Lead,coach,andmentorSalesRepresentativesdirectlyduringonsiteactivitiestoensuretargetsaremet.
• Monitorandevaluatekeyperformancemetricsatringeventsandotherfieldsalesinitiatives.
• Provideseniorleadershipwithregular,datadrivenupdatesbasedonfieldobservationsandresults.
• Collaboratefacetofacewithcustomerstounderstandevolvingneedsandtailorsolutions.
• Addresspricingandservicedeliveryissuesonsitetomaintainqualityandcustomersatisfaction.
• Buildandsustainlongtermrelationshipsthroughpersonalized,fieldlevelcustomerengagement.
• Partnerwithmarketing,operations,andproductteamstoalignfieldsaleseffortswithbroaderbusinessgoals.
• Supportstrategicinitiativesandcarryoutadditionalresponsibilitiesasdirectedbyseniorleadership.

Skills

• Abilitytolead,coach,andmentorSalesRepresentativesinthefieldtoconsistentlyachievetargets.
• Expertise in developing and implementing forwardthinking sales strategies, structured selling protocols, and pipeline management.
• Abilitytothriveinfast - paced,dynamicenvironmentswithtoleranceforchangeandambiguity.
• Strong interpersonal skills to engage directly with customers, address needs, and build longterm profitable relationships.
• Demonstratedcommitmenttothehighestlevelofethicsandintegrity.

Education/Experience

• Bachelorsdegreeorhighereducationisrequired.
• 3-5 years of progressive sales leadership experience, including direct management of field Sales Representatives, with a proven track record of driving revenue growth.
• Demonstratedsuccessinbuildinglong - termcustomerpartnershipsanddrivingsalesexecution.
• Experiencedevelopingandexecutingcomprehensivesalesplansalignedwithcorporateobjectives.
• Industry expertise in the collegiate and/or alumni arena is preferred.