Office Manager

Office Manager

Clearwater, FL
Full-Time

Position Overview

We are seeking an organized, proactive, and people-focused Office Manager to support daily operations and ensure compliance, efficiency, and exceptional service across our home healthcare office. This role plays a critical part in supporting leadership, staff, and clients while maintaining regulatory compliance and operational excellence.

The ideal candidate is a strong communicator, skilled multitasker, and natural leader who thrives in a fast-paced healthcare environment and is passionate about serving seniors.

Key Responsibilities

• Ensure compliance with all federal, state, and local regulations , as well as Interim HealthCare policies and procedures


• Assist the Franchisee in establishing, monitoring, and maintaining office compliance standards


• Receive referral calls, complete client intake documentation, and coordinate scheduling for home care and staffing assignments


• Maintain accurate and up-to-date client records and employee personnel files
  


• Perform human resources functions , including recruiting, interviewing, onboarding, training, and staff motivation


• Verify client insurance and ensure proper documentation is completed


• Assist with payroll processing and review vendor invoices for Accounts Payable submission


• Promote the agency through client education, referral relationships, and marketing support


• Ensure care orders are completed by qualified personnel in a timely manner


• Identify issues or concerns and take appropriate action to resolve them


• Support administrative and clerical tasks as needed, including mail distribution


• Build and maintain strong client and referral source relationships to drive customer satisfaction


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  Handle sensitive information, including Protected Health Information (PHI) , in accordance with privacy and security requirements



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  Ability to meet all federal and state background check requirements
  

  
  

Knowledge, Skills & Abilities

• Strong verbal and written communication skills


• Excellent problem-solving and analytical abilities


• Ability to multitask and manage competing priorities in a deadline-driven environment


• Demonstrated ability to develop, retain, and lead a high-performing team


• Customer-service oriented with a professional and compassionate approach


• Proficient in computer systems and office software, including document creation and basic financial analysis


• Strong organizational and time-management skills

Working Conditions & Physical Requirements

• Primarily office-based work environment


• Flexible schedule, including occasional evenings as needed


• Local and occasional out-of-town travel may be required


• Light physical activity, including occasional lifting up to 20 lbs


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  Frequent sitting, standing, or walking throughout the workday

  
  

Why Join Us?

• Meaningful work supporting seniors and families


• Collaborative and supportive team environment


• Opportunity to make a direct impact on office operations and client care


• Stable, growing healthcare organization