Freight Forwarder, Cruise

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Miami, 122nd St

Division: Air & Sea
Job Posting Title: Freight Forwarder, Cruise - 109642
Time Type: Full Time

Freight Forwarder, Cruise

As a Freight Forwarder in the Cruise Department at DSV, you will play a key role in coordinating the transportation of goods and supplies for cruise industry clients. You will be responsible for managing shipments, coordinating with carriers, and ensuring smooth logistics operations to meet the unique requirements of the cruise sector.

Duties and Responsibilities

• Arrange and coordinate the transportation of supplies, equipment, and provisions for cruise ships, ensuring timely delivery to ports of call.
• Communicate with carriers, airlines, and freight forwarders to secure transportation capacity and negotiate rates.
• Prepare and manage shipping documentation, including bills of lading, shipping manifests, customs documentation, and export AES filing.
• Ensure compliance with regulatory requirements and industry standards.
• Facilitate customs clearance processes for international shipments, including coordinating with customs brokers and ensuring accurate declaration of goods.
• Monitor inventory levels of supplies and equipment to support cruise operations.
• Coordinate with warehousing and distribution teams to maintain adequate stock levels and minimize shortages.
• Serve as the main point of contact for cruise clients, providing assistance, updates, and solutions to meet their logistics needs.
• Address inquiries, concerns, and requests in a timely and professional manner.
• Coordinate logistics activities, including freight forwarding, warehousing, and distribution, to ensure seamless supply chain operations.
• Track shipments, monitor transportation schedules, and address any delays or issues proactively.
• Ensure the accuracy and integrity of shipments through quality checks and inspections.
• Implement corrective actions and process improvements to enhance service quality and efficiency.

Skills & Competencies

• Strong knowledge of complete process of ocean export and/or air export
• Experience in handling export shipments for cruise lines, and/or marine logistics
• Excellent communication and interpersonal skills.
• Proficiency in using freight forwarding software and systems.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Excellent communication skills and the ability to manage high‑volume, fast‑paced export operations.
• Strong attention to detail, accuracy in documentation, and ability to prioritize under pressure.

Preferred Qualifications

• 2–3 years minimum of experience in ocean and/or air export freight exports within the cruise or maritime logistics industry.
• Understanding of cruise line supply-chain processes, port operations, and turnaround time requirements.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in using Microsoft Office suite (Word, Excel, Outlook).
• Familiarity with freight forwarding software and systems, such as CargoWise or Flexport.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is: $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .