Project Manager

This is a Project Manager position in a large, complex local government organization.

The candidate will work alongside a diverse team of software developers, business analysts and an IT Manager, supporting and controlling a County Project. This includes the project management responsibilities, scrum master role, agile methodology, working directly with the customer and vendor solution provider through the project lifecycle. The emphasis of the work is on understanding project management via the business processes and requirements to provide the best solution for the customer, through the implementation of a vendor package.

Experience with the following is required:

• 7+ years' experience, and proven track record of delivering projects with complex IT software projects in a large organization using Waterfall or Agile methodologies.

• Proven experience managing end-to-end software projects from requirements gathering, design, development, testing, deployment, to support.

• Experience with Scrum master activities, including sprint planning, stand-ups, demos, retrospectives, lessons learned log. Scrum Master certification preferrable.

• Strong experience in collaboration with stakeholders from various departments and professional background, to define project scope, requirements, business goals and technical deliverables.

• Highly proficient in writing, creating and maintaining project documentation: Project Charter, RACI matrices, reports, user stories, requirement documents, among others.

• Extensive hands-on experience with the full Microsoft software suite, including Microsoft Office (Word, Excel, PowerPoint, Outlook), Microsoft Project, Teams, SharePoint, and Azure DevOps, with strong proficiency in leveraging these tools for communication, collaboration, reporting, and project management.

• Experience managing remote or distributed teams.

• Strong analytical and problem-solving abilities.

• Excellent written and verbal communication skills, with a strong ability to convey ideas clearly and effectively.

• Experience in creating and maintaining software project budgets.

• Experience in coordinating infrastructure set up and estimating future infrastructure costs by working with different IT areas.

Work duties may include:

• Business Process Analysis: Analyze and understand the existing business processes within the organization. Identifying areas for improvement and recommending process changes to enhance efficiency and productivity.

• Project Management: Manage project tasks related to business analysis activities using Waterfall and Agile methodologies. This includes tracking progress and coordinating with cross-functional teams to ensure timely delivery.

• Vendor Management: Manage relationships with software vendors, coordinating vendor demonstrations, and overseeing the implementation of vendor solutions.

• Change Management: Assist in change management activities related to system implementations. This includes conducting impact assessments, developing training materials, and providing support to end-users during the transition period.

• Collaborate with business stakeholders and technical teams to gather, define, and translate business requirements into user stories and technical specifications. Facilitate workshops, interviews, and meetings to design innovative solutions that meet organizational needs.

• Support testing activities by coordinating test planning, test case development, and execution. Ensure all testing aligns with project requirements and that identified issues are addressed prior to deployment.

• Stakeholder Communication: Facilitate effective communication between business stakeholders, technical teams, and project managers. Providing regular project updates, status reports, and conducting presentations to keep stakeholders informed about project progress and milestones.

• Continuous Improvement: Continuously monitoring and evaluating the performance of supported systems. Identifying areas for improvement, conducting post-implementation reviews, and recommending enhancements to optimize system functionality and user experience.

• Risk Management: Identify risks and issues related to business analysis activities and work proactively to mitigate them. Escalate critical issues as needed to ensure timely resolution.

• Maintain capital budget updated as needed and communicate changes directly to the County's budget team.

• Coordinate the work required to set up infrastructure to host software per vendor's specifications.

MINIMUM EDUCATION & EXPERIENCE REQUIRED:

• Bachelor's Degree in Business Administration, Computer Science, Information Systems, or related field. PMP, CSM, or equivalent certification is a strong us.

• Seven years of experience in project management, software implementation and agile methodology are required.

• Additional related work experience in project management software development or implementation and business process may substitute for the required college education on a year-for-year basis.