Install Sales Field Service Representative

Job Description

Job Description

Description:

Tibbetts Lumber Co. LLC, a growing Lumber and Building materials company, is seeking a qualified Millwork Field Installation Coordinator. Coordinates installation function while working toward achieving sales goals and budgets by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities:

• Visits job sites before, during, and after installations to ensure quality standards are satisfactory and projects are being completed on time.
• Reviews installation orders or schedules to ascertain resources necessary to complete project on time. Plans installation operations, establishing priorities and sequences for installed products.
• Reviews reports and resolves problems to ensure minimum costs and prevent installation delays.
• Develops or revises standard operational and working practices and observes workers to ensure compliance with standards.
• Ensures safety procedures are followed, in accordance with OSHA regulations.
• Manages employees and/or sub-contractors during the installation function and is responsible for the overall direction, coordination, and evaluation of the work produced at site. In addition, carries out supervisory responsibilities in accordance with organization policies and applicable laws.
• Recruiting, interviewing, hiring, training employees, planning, assigning and directing work. Appraising performance, rewarding and disciplining employees. While also addressing complaints and resolving problems.

Requirements:

• Achieve a minimum 95% on-time, on-schedule, complete installation rate.
• Less than a 2% call-back/correction ratio on installation.
• Warranty work completed to customer satisfaction within one week of notification.
• One-year (1) certificate from college or technical school or three-years (3) to four-years (4) related work experience in installation of various building product, preferably doors, windows, trim, etc. and/or equivalent combination of education and work experience. Prior experience in building supplies industry required.

Benefits:

Tibbetts Lumber offers an excellent benefits package to our employees including:

• Competitive wages
• Medical insurance
• Dental insurance
• Life insurance
• Short & Long Term Disability
• 401(k) plan
• Vacation, Sick & Holiday pay
• Health Savings Account

Legal Disclosures:

Tibbetts Lumber Co. LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Tibbetts Lumber Co. LLC is a Drug-Free Workplace and uses pre-employment drug testing to confirm all of its potential employees do not use any restricted substances. Tibbetts Lumber Co. LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.