Branch Coordinator
- Manage dispatches in "For Review", finalize and submit to billing
- Monitor and maintain customer work order networks and refrigerant tracking websites as assigned
- Process NTE increases requests in customer work order networks and in-house software for customers/s as assigned
- Complete invoices in customer work order networks and in-house software for customers assigned
- Work closely with the Branch Manager, Service Manager, and FSSs to elevate and resolve issues in an efficient and timely manner
- Process and track Manufacturer warranty claims
- Excellent oral and written communication skills
- Strong communication skills
- Detailed and accurate
- Strong organizational skills
- Good problem-solving skills
- High School Diploma/ GED
- 3+ years of clerical or administrative experience
- Computer knowledge must include MS Office- Word, Excel, and Outlook
- Operation of general office equipment
- The employee is frequently required to sit, stand, walk, hear, see and talk.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Light to moderate lifting may be required.
- All employees may be required to visit a customer site and/or complete a ride along with a field technician as part of their employment.
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