District Manager

Requisition No: 876978

Agency: Department of Lottery

Working Title: DISTRICT MANAGER - 36000771

Pay Plan: Lottery Executive M

Position Number: 36000771

Salary: $66,187.80

Posting Closing Date: 06/18/2026

Total Compensation Estimator Tool

DISTRICT MANAGER

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF WEST PALM BEACH (DISTRICT 11)

Open Competitive Opportunity

West Palm Beach District

4360 Forest Hill Blvd.

West Palm Beach, FL 33406

Agency Benefits

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
• Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

General Position Description

This position organizes, plans, directs, coordinates, and manages the Lottery’s sales program and staff activities in a designated district; recommends, develops, coordinates, and manages campaigns to achieve sales goals and objectives including expanding sales opportunities, (i.e., multiple sales site opportunities, vending and dispenser utilization and critical eye target completion), and other new approaches and innovative concepts to increase sales of Lottery products. As a Contract Manager, this position is responsible for the enforcement and oversight of contractor performance, ensuring services have been rendered in accordance with the contract terms prior to authorizing payment. This position may require travel.

Essential Duties

• Responsible for ensuring information pertaining to the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, is disseminated to division/unit employees for use in daily operations and interactions with our retailers and players.
• Interprets and administers agency rules, policies, and procedures.
• Monitors merchandising and sales of all Lottery products.
• Coordinates and conducts staff meetings.
• Oversees maintenance and condition of vehicle fleet and vehicle documentation.
• Monitors and inspects warehouse ticket, promotional and point of sale inventories, and other warehouse operations.
• Monitors daily activities and performance of sales, warehouse, and administrative staff.
• Coaches the District Management Team to meet sales goals, encourage teamwork, and foster a positive environment among all staff.
• Supervises and evaluates the work of staff. Effectively recommends personnel actions relating to selection, disciplinary procedures, performance, leave of absence work, work schedules, and assignments.
• Monitors inventory management.
• Works with Executive Staff in organizing, establishing, and implementing sales and recruitment goals/campaigns.
• Analyzes and reviews information regarding minimum sales retailers with appropriate Lottery Sales Managers to ensure knowledge of the minimum sales requirements have been properly communicated and appropriate strategies and actions are taken.
• Participates in Sales Events, which may include set up and breakdown of promotional events, which will require moving promotional props, display items, and equipment up to 50 pounds.
• Monitors sales volumes, reviews statistical reports of district and individual data and sales trends and provides periodic status reports.
• Compiles informational, statistical, and accountability reports for management regarding instant ticket sales and returns, instant retailer recruitment and turnover, settlements, operational cost, and market surveys. Reviews and approves territory books, van reports and time sheets submitted by Sales Representatives.
• Visits retailers on a regular basis to optimize sales and service. Ensures that promotional and point-of-sale materials are properly displayed and maintained.
• Assists, directs, and coordinates Field Sales Manager and Sales Operations Manager on presenting and proactively selling the Lottery Merchandising Program to retailers.
• Works closely with the Department’s corporate sales personnel to maximize sales among corporate retailers.
• Provides technical assistance to retailers and staff in the implementation of new games and new agency procedures.
• Works with Sales Operations Manager and Field Sales Manager in developing and revising territories for sales staff.
• Performs the duties of the Field Sales Manager or Sales Representative in cases of position vacancies.
• Develops a District Sales Plan to ensure assigned annual sales goals are met or exceeded.
• Identifies district-specific opportunities to increase scratch ticket sales.
• Identifies district-specific opportunities for retailer recruitment.
• Develops mid-level chain relationships with district management.
• Identifies district-specific opportunities to increase per capita sales.
• Identifies and mentors’ personnel who exhibit a potential and desire to move up within the organization.
• Participates, as a key contributor, in weekly DM and executive conference calls.
• Works with headquarters to resolve operational and personnel issues.
• Operates a motor vehicle as required to fulfill the duties of the position, which may include overnight trips.
• Communicates on a regular basis with District staff both individually and in staff meetings.
• Conducts public speaking engagements and presentations when necessary.
• Ensures compliance with all applicable rules, regulations, policies, and procedures.
• Attendance is an essential function of this position.

Knowledge, Skills, And Abilities

• Ability to work a varied work schedule, which may include nights, weekends and holidays.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Familiarity with all units of the Lottery policies and procedures.
• Skill in utilizing office equipment and computer programs of the agency.
• Ability to maintain confidentiality.
• Ability to organize and apply applicable rules, regulations, policies and procedures.
• Ability to prepare correspondence and memoranda.
• Ability to deal with public in a tactful and courteous manner.
• Ability to work independently.
• Ability to utilize problem solving techniques.
• Ability to collect and evaluate data related to sales functions.
• Ability to travel as required by position, which may require operating a motor vehicle and overnight travel.

Other Job-related Requirements For This Position

Successful passing of a criminal background check (state, local, and national) is required .

A high school diploma or equivalent (GED).

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units. The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Statutes establishing or defining work performed

Chapter 24, Florida Statutes

Licensure/Registration/Certification Requirements

(If applicable, provide the appropriate Florida Statute or federal regulation cite below):

Valid Driver license

Preferred Qualifications - Not Required

Bilingual – Spanish/English

NOTE : If the above referenced certificate or license is revoked or suspended, you must notify your supervisor immediately.

Work Hours

Total hours in workweek: 40

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.