Lead Vehicle Acquisition Specialist

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Overview:

Position Overview

The Lead Vehicle Acquisition Specialist will be focused and specifically lead, direct, and train the Vehicle Acquisition Specialists teams to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network. The Lead Vehicle Acquisition Specialist will utilize all available prospecting resources to identify and engage private parties looking to vehicles. Resources include third party websites, 3rd party lead sources, service drive traffic and other means. The Lead Vehicle Acquisition Specialist will enjoy consistent interaction with Vehicle Acquisition Specialists on their team as well as customers throughout the day, both in person and over the phone. This role will oversee and lead contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store. This also includes overview of appointment setting with potential customers to visit the dealership for an appraisal and execute the AutoNation We'll Buy Your Car Same-Day Payment process.

This role requires the ability to identify sales opportunities for AutoNation as well. Those customers interested in replacing their vehicle will be referred to a Sales Associate who will execute the sales process.

Our Associates provide an exceptional customer experience, appropriately managing the customer's expectations, and communicating throughout the We'll Buy Your Car process. The Lead will direct the Vehicle Acquisition Specialists to strive and deliver on the ‘check within an hour' promise of the We'll Buy Your Car program.

Organizational Relationships:

This position interacts daily with the Vehicle Acquisition Specialists, Customers, Sales Associates, Sales Managers, Service Advisors, Service Director, Financial Services Manager, and support staff.

Job Responsibilities:

• Direct and Lead the Vehicle Acquisition Specialists through the WBYC BPMS Process
• Provide feedback in terms of hiring and performance management of all Vehicle Acquisition Specialists.
• Participate in coaching and mentoring of all Vehicle Acquisition Specialist
• Communicate and ensure goal achievement standards are met by associate and overall dealership performance.
• Engage in Vehicle Acquisition Specialists duties as necessary, leading by example.
• Review vehicle condition reports
• Determine wholesale and retail prices
• Inspect and accept vehicles arriving onsite
• Create and execute reconditioning plan to prepare vehicle for sale
• Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales
• Driving incremental business through a high-level of engagement with customers.
• Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity
• Work with management to identify and allocate current inventory needs.

Qualifications:

• 3 - 4 years of dealership and/or team leadership experience preferred
• High School diploma or equivalent.
• Extremely self-motivated
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional Customer experience.
• Demonstrated communication, prospecting, and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid In-State Driver's License and an acceptable, safe driving record

Physical Requirements:

• Ability to sit and stand for prolonged periods of time.

Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you. AutoNation is an equal opportunity employer and a drug-free workplace.