Solutions Engineer ( {{city}})
SOLUTIONS ENGINEER
SAN FRANCISCO, CALIFORNIA
ONSITE
$120,000 - $175,000 + EQUITY+ BENEFITS
About the Company
This rapidly growing start-up develops AI-powered voice agents that manage sales, appointment scheduling, and customer service calls. Their technology is designed to sound natural and operate 24/7, helping businesses save time and enhance customer interactions. Supporting multiple languages and industries, the company is quickly establishing itself as a leader in automated conversational solutions.
About the Role
As a Solutions Engineer, youll lead the full customer journeyfrom initial setup to long-term successby building and deploying custom conversational AI solutions. Its a fast-paced, hands-on role where youll work closely with clients, move quickly, and help shape the product through real-world feedback and use.
Role Responsibilities
- Own end-to-end customer deployments, from pre-sales to onboarding to long-term success, acting as the main point of contact throughout.
- Translate client needs into action by managing stakeholder relationships, educating users, and communicating feedback to engineering teams.
- Work hands-on with low-code tools, API integrations, and webhooks to build and implement solutions quickly and effectively.
- Strong execution, technical acumen, and experience scaling products in high-growth or applied AI environments.
Key Requirements
- 37 years of professional experience, ideally in fast-paced start up environments; exceptions made for standout candidates
- Proven track record of deploying products to customers and driving implementation success
- Strong stakeholder management skills, with experience navigating cross-functional teams and external partners
- Background in a start up that has scaled from Series B to later stages or IPO
If youre a customer-obsessed problem solver who thrives in ambiguity and wants to shape how businesses adopt cutting-edge AI, wed love to connect.
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