Receptionist/Member Services

Job Details:

• Greets and welcomes all members, prospective members, visitors and vendors in a professional and courteous manner and, where possible, by name.
• Assists in maintaining a culture and atmosphere within the Club that is conducive to excellence in member/guest service and relationships.
• Assists in maintaining the highest standards of cleanliness and appearance of the Lobby ensuring that newsletters and flyers are orderly and available.
• Handles all the copying, folding, labeling, stuffing and sorting for bulk mail and all correspondence to members regarding Club activities including newsletters and flyers.
• Acts as secretary to the Club, which includes the drafting and typing of correspondence as requested by the General Manager or Department Heads.
• Maintains a calendar of club functions.
• Answers the telephone and communicates information to callers in a pleasant and professional manner. Forwards calls to appropriate department or take messages as necessary with an emphasis on accuracy.
• Represents the General Manager and the Club to the members, guests and employees in a professional and businesslike manner.
• Collect and distribute mail and messages.
• Accurately records reservations for lunch, dinner and special club functions or activities.
• Manage Member Enrollments, and be able to provide tours for new and prospective members. Collect and process membership applications.
• Reports directly to the General Manager and Assistant General Manager.
• Must Be Efficient in Word, Excel, Canva, Hootsuite, Social Media.

A membership at Marsh Landing Country Club continuously extends the values of community and benefits of privacy. Whether partaking in seasonal events, dining functions, tournaments or other activities, we accommodate and welcome every member to take part in all that we offer. Marsh Landing staff is committed to satisfying every member and guest with consistency and sophistication beyond comparison.