Product Owner (Functional Salesforce SME)
Kforce has a client that is seeking a Product Owner (Functional Salesforce SME) in Miami, FL. Overview: We are seeking a highly experienced candidate with deep expertise in Billing, Payments, and Lead to Cash to support a large-scale transformation initiative. This role is a true hybrid between Solutions Architecture, Product Ownership, and Salesforce Billing domain expertise, requiring both strategic design leadership and hands on execution across the full SDLC. This individual will serve as the architectural and functional authority for Salesforce based billing and payment solutions, owning end-to-end design while partnering closely with Product, Engineering, and Business stakeholders to deliver scalable, enterprise-grade outcomes. Key Responsibilities:
- Own the end-to-end solution architecture for Salesforce Billing, Payments, and Lead to Cash processes
- Act as a Product Owner-style leader, translating business needs into well-defined product capabilities, backlogs, and roadmaps
- Design and govern Salesforce billing and payment architectures, including invoicing, collections, pricing, taxation, and revenue flows
- Lead solution design across Lead, Quote, Order, Bill, Collect, Revenue lifecycles
- Partner with Product, Business, and Technology teams to drive requirements, prioritization, and delivery
- Provide architectural oversight across the entire SDLC (requirements, design, build, test, deployment, and postproduction support)
- Ensure solutions align with enterprise standards for scalability, security, performance, and integration
- Serve as the Salesforce Billing & Payments SME, advising on best practices, risks, and optimization opportunities
- Collaborate closely with integration teams on APIs, downstream systems, and financial platforms
- Be hands-on in solution reviews, design sessions, and onsite stakeholder working sessions
- Deep Salesforce experience with a strong focus on Billing, Payments, and Lead to Cash
- Experience with Salesforce CPQ, Billing, or Payments integrations
- Proven experience architecting and delivering Salesforce billing solutions in complex enterprise environments
- Demonstrated experience working in a Product Ownership capacity (backlog ownership, roadmap alignment, stakeholder prioritization)
- Experience partnering with Finance, Product, Engineering, and Business teams
- Strong understanding of billing models, payment processing, invoicing, collections, and revenue flows
- Strong knowledge of SDLC methodologies (Agile/Scrum, SAFe, and/or Waterfall)
- Ability to translate complex business requirements into scalable Salesforce solutions
- Ability and willingness to be onsite 5 days per week (non-negotiable)
- Background supporting large scale digital or billing transformation initiatives
- Experience working in highly regulated or high-volume transactional environments
- Strong executive level communication and stakeholder management skills
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