DIGITAL BANKING AND PROJECT SPECIALIST

***Established in Florida since 1992, Desjardins Bank, N.A. is a financial institution engaged in providing a wide variety of banking services for its core Canadian-based customers residing temporarily or permanently in the U.S. Desjardins Bank, N.A. is also an entity of the Desjardins Group, the largest integrated cooperative financial institution in Canada. The Desjardins Group, with assets of over $400 billion (CAD), is among the world's strongest banks according to The Banker magazine. **

Desjardins Bank, N.A. is committed to providing excellent customer service and prides itself in attracting and retaining the best talent to help realize its goal to be the #1 Choice among customers and employees alike. As part of the Desjardins team, you can expect generous employee benefits such as participation in the annual incentive bonus plan, 11 paid holidays, 3 weeks' vacation after the first year, a minimum of 80% employer-paid medical benefits for you and 50% for your dependents, employer-paid life and disability insurance, tuition reimbursement program, fitness reimbursement, 401(k) with 4% employer match and 100% immediate vesting, and much more. **

Position Title: DIGITAL BANKING AND PROJECT SPECIALIST

General Purpose:

• Leads digital banking development projects and strategic initiatives that are complex and innovative, requiring extensive knowledge of the specialty area.
• Makes recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and the line of business.
• Serves as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies.

Summary of Essential Duties:

• Manages different enhancement projects on the Bank's online banking platform. including managing vendors and product testing.
• Provides ideas and makes recommendations to improve and enhance the current digital environment and related products.
• Works closely with vendors to implement features into the current online platform, such as new payment functionalities and UI/UX optimization.
• Tracks digital banking activity and develops reporting.
• Collaborates with prospective users and clients to understand and anticipate their needs and translate them into product requirements.
• Creates the product road map based on the organization's vision.
• Oversees all stages of product creation including design and development.
• Manages and prioritizes the product backlog based on changing environments.
• Monitors and evaluates product progress at each stage of the process.
• Liaises with the product team and end-users to deliver updates.
• Assists in the analysis of core system data to improve reliability of data and reporting.
• Participates in Scrum and product sprints.
• Demonstrates high level of interpersonal skills and team spirit in line with the Core Desjardins Values and Behaviors.

This should not be construed to imply that these requirements are the exclusive responsibilities of the position. The incumbent is required to follow any other instructions and perform any other related duties, as may be required by his/her supervisor.

Supervision: The incumbent reports to the Product Manager / Digital Strategy & Architecture.

Supervisory: The incumbent has no supervisory functions related to this position.

Contacts:

• Collaborates with various bank departments.
• Periodic contact with other entities of Desjardins Group.
• Regular contact with bank vendors and potential vendor clients

Desired Qualifications

KNOWLEDGE/SKILLS/APTITUDES:

• Working knowledge of product development architecture, especially in the digital banking environment.
• Advanced technical skills, including technical knowledge of solutions and understanding of technical components, such as JSON, API.
• Excellent knowledge of user-centered design principles.
• Familiarity with website management and general information technology infrastructure and security.
• Proven experience and high-level understanding of database management and Microsoft applications, especially Power BI, and ability to apply them to real situations.
• Advanced computer and Microsoft Office suite skills, especially for data and other presentations.
• Ability to work collaboratively in cross-functional and large teams.
• Strong work ethic and time management skills.
• Close attention to detail.
• Strong organizational skills and ability to prioritize effectively.
• Ability to excel in a variety of job assignments.
• Steadfast drive for excellence and challenges.
• Desire to deliver innovative solutions to complex problems.
• Customer and business oriented.
• Can work under pressure and tight deadlines.
• Excellent communication skills with a wide variety of stakeholders at all levels.
• Possesses excellent negotiation skills.
• Possesses strong analytical skills and proficiency in the use of analytical tools and business acumen with good judgement.
• Can work independently with only general supervision.
• Proactive in proposing solutions, evaluating different options, and staying up to date with the industry best practices.
• Exercises judgement in planning, scheduling, and directing IT operations.
• Proven strength of working under tight deadlines to achieve positive results.
• Ability in applying and interpreting organization policy and regulations.
• French language skills an asset.

EDUCATION/EXPERIENCE:

• Required Education : Bachelor's degree in Business, Information Technology or Information Systems, or Computer-related field.
• Software/app development and API integration experience.
• 3-5 years' varied experience in Banking, especially Digital Banking in a Community or National Bank.
• Experience with NCR Digital Banking platforms highly desirable .
• Product development/marketing experience a plus.

Physical and Other Requirements:

• Willing to work overtime if necessary to meet required deadlines.
• Attends and completes all required periodic training in BSA, Compliance and all other mandatory trainings scheduled by management.

Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties of this position.

Applicants will receive appropriate consideration without regard to non-merit factors such as race, color, religion, sex, national origin, marital status, sexual orientation, age, politics or disability which do not relate to successful performance of job duties and where specifically authorized by law .

DESJARDINS BANK, N.A. IS AN EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Hallandale Beach, FL 33009: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you legally allowed to work in the United States?

Education:

• Bachelor's (Required)

Work Location: In person